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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good service. Good price …good listener……speaking English very well
Great and I didnt need help, I managed it all on my own, very efficient thanks
The agents were very patient and helpful. Thank you.
Good Service………………………………………………………………………………………………….
You need to do something with your page
Is not working well and i was struggling to find
A way logging in with my google account
And your support wasn't able to help much for my issue
You need to do something with your page
Is not working well and i was struggling to find
A way logging in with my google account
No glitches, easy booking and took me very short time to finish.
Overall it was a good experience minus having to keep going back to refresh our browser.
Easy to understand and quick to book, lots of options
Communication was somewhat problematic during the reservation experience,
Long wait on phone call to check on flight status I was put on hold for many minutes
Fairly easy navigation through website. Phone app doesn't allow to enter code sent to phone
Good service thanks looking forward for more it is good
Easy, Fast, great choices not seen on other sites.
I can't select my seats or check in to my flight after being prompted to.
I booked my flight using CheapOair. It was cheap at the time of booking and got really good deal. My connecting flight both ways was only an hour wait in Cairo. A day before travelling this schedule changed and now the waiting time in Cairo changed to 8.5 hours. I am losing my job because of this. Despite several attempts to reach customer service via email, my case has not been handle.
I feel like the this was a game and deceitful
Quick payment option and excellent customer care from the staff
I appreciate the daily reminders and updates on my flight.
Very satisfied...Its very convenient finding a good deal on this. Will definitely will be using this in our future trips/vacations
Very good no problems me I was able to find the right flight for myself.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members