business logo of CheapOair

CheapOairReviews 14,840

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jenn F.
Unfollow Jenn F.
Send Message
Share Review
Report Review

Easy
June 14, 2023

Easy - Fast - Convenience. High recommend!
I would like to rate for 5 stars.

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

:-) Please type a quick message about your experience so far

Date of experience: June 14, 2023
Guyana
1 review
0 helpful votes
Follow Jose Z.
Unfollow Jose Z.
Send Message
Share Review
Report Review

Excellent service
June 14, 2023

Excellent service. Very informative website. No issues with the booking.

Date of experience: June 14, 2023
Philippines
1 review
0 helpful votes
Follow Debra B.
Unfollow Debra B.
Send Message
Share Review
Report Review

Ease in filling up the required information. I got lost though with the booking confirmation.

Date of experience: June 14, 2023
AG
1 review
0 helpful votes
Follow Jesse P.
Unfollow Jesse P.
Send Message
Share Review
Report Review

Great service, I have used this service many times and I have never been disappointed. Thank you for the good customer service and other options when I plan my travel.

Date of experience: June 14, 2023
Texas
2 reviews
0 helpful votes
Follow Carol N.
Unfollow Carol N.
Send Message
Share Review
Report Review

Been using this site for a good time and works well

Date of experience: June 14, 2023
GB
1 review
0 helpful votes
Follow Helen L.
Unfollow Helen L.
Send Message
Share Review
Report Review

Your website is good, booking was easy.Good information on travel plan and once the booking was completed and paid for, actual travel arrangements was received by email, with booking confirmation and airline, reference- which was a great comfort in terms of knowing that the booking process had worked well.

Date of experience: June 14, 2023
New Jersey
2 reviews
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Send Message
Share Review
Report Review

CheapOair booking site recommends many options to optimize the overall cost. Once I made a booking, customer service called me immediately and assisted with adding additional services that I needed. This was great customer service.

Date of experience: June 13, 2023
Philippines
1 review
0 helpful votes
Follow Abi J.
Unfollow Abi J.
Send Message
Share Review
Report Review

I booked last night just waiting my confirmation until today,its still pending

Date of experience: June 13, 2023
Texas
1 review
0 helpful votes
Follow Carol J.
Unfollow Carol J.
Send Message
Share Review
Report Review

EASY TO BOOK AND GREAT DEALS!
June 13, 2023

EASY TO BOOK AND GREAT DEALS!

Cheap o air has the best prices online and I was able to get the exact flights I wanted

Date of experience: June 13, 2023
Illinois
1 review
0 helpful votes
Follow Jose I.
Unfollow Jose I.
Send Message
Share Review
Report Review

Getting the tickets was easy, but the price a little high, I know that Biden has made prices high, do to his stupidity. I am glad at the price, my lay over time is SHORTER, then Americans.

Date of experience: June 13, 2023
Michigan
1 review
0 helpful votes
Follow Ann W.
Unfollow Ann W.
Send Message
Share Review
Report Review

Great service and i appreciate your help to acquire this ticket

Date of experience: June 13, 2023
Oklahoma
1 review
0 helpful votes
Follow Helen P.
Unfollow Helen P.
Send Message
Share Review
Report Review

Second booking with your co, nothing but a mess. Flight out of dallas wrong airport on departure, so have to take a cab, different dallas airport coming back. Only 45 layover in Atlanta, could miss my whole international flight.

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Arizona
1 review
0 helpful votes
Follow Louis N.
Unfollow Louis N.
Send Message
Share Review
Report Review

Good experience for as booking the flight and my car. The process was excellent and easy

Date of experience: June 13, 2023
California
1 review
0 helpful votes
Follow Arthur Y.
Unfollow Arthur Y.
Send Message
Share Review
Report Review

Great and easy service
June 12, 2023

Great and easy service. Just an overall good website.

Date of experience: June 12, 2023
Iowa
1 review
0 helpful votes
Follow Albert S.
Unfollow Albert S.
Send Message
Share Review
Report Review

A very helpful site that kept me updated as needed.

Date of experience: June 12, 2023
Oregon
1 review
0 helpful votes
Follow Danielle U.
Unfollow Danielle U.
Send Message
Share Review
Report Review

Very easy to use on line self booking! The way I like it. It's safe to use as well! Can't wait to get on the plane!

Date of experience: June 12, 2023
Iceland
1 review
0 helpful votes
Follow Henry P.
Unfollow Henry P.
Send Message
Share Review
Report Review

Very good service
June 12, 2023

Very good service
I am very pleased to book with you
Always attend online and also through the phone.
Thank you

Date of experience: June 12, 2023
Illinois
1 review
0 helpful votes
Follow Jeremy N.
Unfollow Jeremy N.
Send Message
Share Review
Report Review

Noel has been very helpful booking our flights. He didnt stop when the first one did not worked out and he got me a price range even cheaper than the first

Date of experience: June 12, 2023
Latvia
1 review
0 helpful votes
Follow Larry V.
Unfollow Larry V.
Send Message
Share Review
Report Review

TV in the background
June 12, 2023

TV in the background
Kids crying
Hard to understand
I was ask to repeat myself more than once.
So I hung up

Date of experience: June 12, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209