CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It is so easy to use and not expensive. It gives confidence while using it
Great job to book and easy to book for today. But Yesterday night I have very difficulty experienced with my booking
GOOD I AM YOUR REGULAR CUSTOMEr. Highly competitive rates and excellent customer service and quick action at all levels have helped me rate your organisation as the premier organisation.
Great service with the exception that I had a bad experience with my flights back in 2021
I was surfing the internet for best price options. This experience provided great price and easy navigation. It provided options and opportunity to talk to a live person during booking.
After booking a flight through CheapOair, I attempted to cancel it within the 24-hour window. The reason for the cancellation was that I found a cheaper ticket for the same airline, same hours, and date on their official website, cheapOair.com, despite purchasing the original ticket with an additional $83.00 insurance for cancellation during the reservation process. However, when I contacted their customer service, (cheapOair) they informed me that since more than 4 hours had passed since my reservation, I would incur a $75.00 cancellation fee. Based on this experience, I strongly discourage booking flights through this website.
It was a great experience. The options were convenient.
You guys are great. Thank you for making it so easy.
CheapOair team are very accommodating, keep it up!
GOOD FOR ME TO GO ON PLANE. I put Victoria as city of departure and the itinerary had Vancouver as city of departure, If this cannot be corrected, or if there is an increase, please give a full refund of costs. Thank you.
We have reached out to the passenger to obtain additional information so we can assist with the concern.
There were so many options to choose from! Also, the deals were way cheaper!
The assistance received from your team is above average and were very helpful in people like us who are not frequent flyers. So much appreciated & well done to Treyton & team.
Thank you for the booking experience. I have also booked for the flight protection
Very fast booking, all online, no contact with any humans, with at least 2 different places to check ALL details before continuing. This was all completed in just a few minutes. Thank you.
From the moment I began searching for tickets until the end, everything went smoothly and seamlessly. I was able to find excellent itineraries at a reasonable price.
Good customer service. But, need to know about free hotel if the transit time is over 10 hours and arrival visa for US passengers.
Highly recommendable, quick, offers good options and not expensive.
It was great i was able to book immediately and really appreciate it
It was great and awesome. Hassle free booking with convenience
The agent patiently worked through the options and delivered my tickets. It was a good experience. I love Cheapoair.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to the passenger to obtain additional information so we can assist with the concern.