CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick & Easy...5+stars been using Cheapoair for more than 7+ years
Fine they did a job I n booking my flight done a great job
Ya'll make it easy. Ya'll always have the best prices on Airline Tickets. I always go to CheapOair before I go to anyone else for Airline tickets. Thanks
Very user friendly, quick and helpful.
The first app I use whenever I want to find an air ticket
Cheap price, good deal and easy. I always like deal with this web site, thank you.
The site was alittle slow today took a few minutes to get a response for booking
Very quick booking and great prices. Easy to navigate. Great follow up processes in place. Just wish one can get a seat earlier without having to pay for it.
It's not like one can fly standing up like a train or bus.
Good thanks so many options to choose from so many different options
I have two names that I used one of them for flight reservation, when I figure out that I had to used the other name they refused to replace the other name and I canceled and rebook the flight costing me extra $500.
While their agent could made a call to main Carrier who allows him to make that change.
I have known that when I called the main Carrier who informed me that and asked the CheapOair agent to make a call to make the amendment.
Easy booking, clear, easy to read info. Followed up with a real person phone call confirming my booking as well as an email.
I have always had a good experience with cheapo air!
If it is not trying to sell something, it will be better. I don't mind to pay more to reserve a seat during booking ticket. Your company is trying to sell other stuff to block customer to getting seat. This is not the way to do business.
Thank you for your feedback. We are always working to improve customer experience. We appreciate you taking the time.
Easy booking, so far I'm very happy with the service provided for me
I bought atleast 5 or 6 international tickets with CheapOair every time I buy ticket I enjoy the discount also convenient also rewards program is amazing discount on ticket and top of that rewards discount. Thanks you chepoair.
Poor support and lack in replying to reply request. 2 days and very upset and frustrated by lack on communication
We have reached out to the passenger to obtain additional information so we can assist with the concern.
Fast and easy booking! Good flight fares, good comparison and choices with other airlines.!
Whole thing a bit confusing; very odd that the Philippine Air departing and returning flights were not the ones I had selected
Quick and easy to make the reservation. Not sure if I got the best price.
I got at text alert showing you debit my card two times in which I new because it says it could be a few different debits but I never got any more so I called cheapO air and he said they debit my account three times total of $161.94 which was the cost of my flight but the customer service person I talked with was very helpful and nice
I love the low fares I get from CheapOair, I use no other web site to book my flights, I not been disappointed with there service!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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