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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

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California
1 review
0 helpful votes
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Good price easy booking was able to book easy follow up in my email was sent

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Good flight selections low prices
November 26, 2024

Good flight selections low prices. Fast and effective searching software.

Date of experience: November 16, 2024
Colombia
1 review
0 helpful votes
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Fue facil realizar la compra, sería bueno enviar la información en español

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Outstanding very useful and helpful
November 26, 2024

Outstanding very useful and helpful. The choices of flights were great in making my decision.

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Good service
November 26, 2024

Fine service.For my future journeys I will book my ticket through cheap O air.

Date of experience: November 16, 2024
Arizona
1 review
0 helpful votes
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New schedule did not show on my site
November 26, 2024

New schedule did not show on my site. Had to call multiple agents to confirm flight

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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100 %
November 26, 2024

Good good goodque mas quieren ya les dije goodque todo esta perfecto

Date of experience: November 16, 2024
Minnesota
1 review
0 helpful votes
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Hard to do with lil time only allowed 20 mins? Was so much to do while booking that I felt really rushed picking seats was very confusing did I have to pick or can they just assign seats

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Easy Booking
November 26, 2024

Good search and easy booking. Used this site several times and will continue to use it.

Date of experience: November 16, 2024
Michigan
1 review
0 helpful votes
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Flight and car rental
November 26, 2024
Updated review

Super easy and priced fair. Ease of booking flight and car rental

Date of experience: November 16, 2024

Fast and easy!
November 8, 2024
Previous review

Fast and easy! Friendly staff. Boarding was super fast and organized!

Date of experience: October 29, 2024
Illinois
1 review
0 helpful votes
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Booking was easy
November 26, 2024

Book round trip flights quick and easy. With two different airlines without any issues.

Date of experience: November 16, 2024
Alabama
1 review
0 helpful votes
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I had a good experience
November 26, 2024

I had a good experience. I'm sure to tell my family and friends about Mr experience.

Date of experience: November 16, 2024
Arizona
1 review
0 helpful votes
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Was great each time this is the reason I am frequent customer

Date of experience: November 16, 2024
Maryland
1 review
0 helpful votes
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Muy facil de reservar muy rápida la respuesta y la atención al cliente muy buena

Date of experience: November 16, 2024
DO
1 review
0 helpful votes
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It is easy.
November 26, 2024

I feel the service and options are very practical and excellent!

Date of experience: November 16, 2024
Philippines
1 review
0 helpful votes
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I never had any problem booking with cheapoair. My trips are always on time

Date of experience: November 16, 2024
Indiana
1 review
0 helpful votes
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That's correct and I appreciate how they receive me, I like that very much and I hope to keep you on touch for next time.
Samuel Mercier

Date of experience: November 16, 2024
Brazil
1 review
0 helpful votes
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It has been a great flight, the pilot was great with it, very smoth flying, the fly attendant very professional and great service, this is why I come back.

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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I trust cheap air services
November 26, 2024

I had good experience with cheap air, luckily I don't experience flight cancelation or major delays. Thank you for services

Date of experience: November 16, 2024
New Jersey
1 review
0 helpful votes
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Cancellation
November 26, 2024

The cancellation fee was high!
He didn't offer if I want to rebook so I will not pay for cancellation.Because I really need to fly but problems came.

Date of experience: November 16, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209