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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Good price easy booking was able to book easy follow up in my email was sent
Good flight selections low prices. Fast and effective searching software.
Fue facil realizar la compra, sería bueno enviar la información en español
Outstanding very useful and helpful. The choices of flights were great in making my decision.

Fine service.For my future journeys I will book my ticket through cheap O air.
New schedule did not show on my site. Had to call multiple agents to confirm flight
Good good goodque mas quieren ya les dije goodque todo esta perfecto
Hard to do with lil time only allowed 20 mins? Was so much to do while booking that I felt really rushed picking seats was very confusing did I have to pick or can they just assign seats
Good search and easy booking. Used this site several times and will continue to use it.
Super easy and priced fair. Ease of booking flight and car rental
Fast and easy! Friendly staff. Boarding was super fast and organized!
Book round trip flights quick and easy. With two different airlines without any issues.
I had a good experience. I'm sure to tell my family and friends about Mr experience.
Was great each time this is the reason I am frequent customer
Muy facil de reservar muy rápida la respuesta y la atención al cliente muy buena
I never had any problem booking with cheapoair. My trips are always on time
That's correct and I appreciate how they receive me, I like that very much and I hope to keep you on touch for next time.
Samuel Mercier
It has been a great flight, the pilot was great with it, very smoth flying, the fly attendant very professional and great service, this is why I come back.

I had good experience with cheap air, luckily I don't experience flight cancelation or major delays. Thank you for services
The cancellation fee was high!
He didn't offer if I want to rebook so I will not pay for cancellation.Because I really need to fly but problems came.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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