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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good, user friendly and convenient. Very quick in customer service
The app was easy to use to book my flight and then to use as my boarding pass and accessing fast check in.
I didn't have any problem with this company. I always find good deal on traveling.
Very difficult in checking in through your site. Have to check in via the actual airline. Something you don't say in your site.
Had an emergency. I had to flight out of town. I called the cheapOair 1-800 number and the operator helped me so good. Thank you so much for that time that operator took.
Its easier to find the flights i want. I can choose from the flights they have and its easier to rebook.
Está muy bien que acepte todas las tarjetas de crédito. It is very good that it accepts all credit cards.
Excellent and fast
More power
Have a good day
Good good good good good good good good good good good good good
My experience was all good. Everything was smooth. The process was quick.
Somewhat good. Did not complete the process in one sitting.
Haven't had a bad experience to date. Small issues that was rectified expeditiously.
Quick easy and great payment options. The app and website are easy to use and the prices are unbeatable.
Califico el servicio como bueno porque siempre ha sido óptimo y a un buen precio
Satisfied with the service of cheapOair
Customer service is reliable
Very friendly when I called, since I accidentally put in the wrong email address
Customer service always available and nice to talk with them.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members