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CheapOairReviews 14,840

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

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Maryland
1 review
0 helpful votes
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Great choice for any travel plans, check them out abd you will be agree with me

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
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Easy process to buy tickets
November 1, 2023

Easy process to buy tickets. Plenty of options to choose from.

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
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I had made a very bad experience through this not reliable company Cheapoair I booked with the knowledge of the customer service on the phone my tickets through this company paid over $5370 to fly with my 4 kids to see my family after long 4 years and when I arrived after 6 hours long drive to Calgary to depart next early morning the airline denied our flights we couldn`t board it was the most bad night mare we went through we still didn`t received anything from this company back not any refund $0 or any credit towards new bookings I`m still waiting of them to reply but nothing happening I would never recommend this company to anyone to book their flight tickets here very very disappointed and frustrated of the big amount of money we just lost of wrong and not truth information to fly and got denied can`t still believe it didn`t see my family in so long its a nightmare this company need to get shut down. Plus not to mentioned about my cellphone bill di reach someone of the customer service its not a toll free number I paid over $300 for the bill to talk after so many months to someone but still nothing unbelievable crazy and no one is telling the truth on the phone even talked to managers but still no answer, no money refund or any credit towards new tickets.

Date of experience: November 1, 2023
CustomerService C. CheapOair Rep
over a year old

This is being reviewed.

Colorado
1 review
0 helpful votes
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Just click click click
November 1, 2023

Just click click click. Super easy. The car was half the price of Hopper

Date of experience: November 1, 2023
Nebraska
1 review
0 helpful votes
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Cheapoair is very nice and amazing
October 31, 2023

Cheapoair is very nice and amazing. The flights are listed in categories to help you decide which flights are convenient for you!

Date of experience: October 31, 2023
Arizona
1 review
0 helpful votes
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Excelent eficaz y rápido te dan las mejores ofertas

Date of experience: October 31, 2023
Tennessee
2 reviews
0 helpful votes
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Easy process
October 31, 2023

Easy process. I am reserving a 5 star until I have actually taken the trip.

Date of experience: October 31, 2023
Ohio
1 review
0 helpful votes
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Awesome itinerary...
October 31, 2023

Awesome itinerary...Awesome price...Cheapo Air is awesome!

Date of experience: October 31, 2023
TT
1 review
0 helpful votes
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Wonderful experience, excellent customer service, and useful information for the future.

Date of experience: October 31, 2023
Pennsylvania
1 review
0 helpful votes
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Reasonable prices, easy booking, always use this app.

Date of experience: October 31, 2023
Australia
1 review
0 helpful votes
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Booking straight forward, except check-in baggage cannot find where to add

Date of experience: October 31, 2023
Ohio
1 review
0 helpful votes
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It was the best price I could find and Easy booking!

Date of experience: October 31, 2023
South Carolina
1 review
0 helpful votes
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Really good service and easy to yo any step in the way

Date of experience: October 31, 2023
Florida
1 review
0 helpful votes
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Prompt and personal service
October 31, 2023

Prompt and personal service. CheapOair offered the be price and flight times available.

Date of experience: October 31, 2023
Georgia
2 reviews
0 helpful votes
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So far experience has been great
October 31, 2023

So far experience has been great. Found a decent flight at a really good price.

Date of experience: October 31, 2023
Indiana
1 review
0 helpful votes
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Reliable good service never had to complain or have a problem with customer service

Date of experience: October 31, 2023
New Jersey
1 review
0 helpful votes
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Great when we need travel always find good places and prices

Date of experience: October 31, 2023
Nevada
1 review
0 helpful votes
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The website is unresponsive
November 7, 2023

The website is unresponsive. This website is unresponsive.

Date of experience: October 30, 2023
Pennsylvania
1 review
0 helpful votes
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Nice agent and helpful
October 30, 2023

Nice agent and helpful
And answered all my questions

Date of experience: October 30, 2023
Florida
1 review
0 helpful votes
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Very good l like cheapoir wen I travel all ways chose this web side i appreciate my regards Jose Azevedo

Date of experience: October 30, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209