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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Great choice for any travel plans, check them out abd you will be agree with me
Easy process to buy tickets. Plenty of options to choose from.
I had made a very bad experience through this not reliable company Cheapoair I booked with the knowledge of the customer service on the phone my tickets through this company paid over $5370 to fly with my 4 kids to see my family after long 4 years and when I arrived after 6 hours long drive to Calgary to depart next early morning the airline denied our flights we couldn`t board it was the most bad night mare we went through we still didn`t received anything from this company back not any refund $0 or any credit towards new bookings I`m still waiting of them to reply but nothing happening I would never recommend this company to anyone to book their flight tickets here very very disappointed and frustrated of the big amount of money we just lost of wrong and not truth information to fly and got denied can`t still believe it didn`t see my family in so long its a nightmare this company need to get shut down. Plus not to mentioned about my cellphone bill di reach someone of the customer service its not a toll free number I paid over $300 for the bill to talk after so many months to someone but still nothing unbelievable crazy and no one is telling the truth on the phone even talked to managers but still no answer, no money refund or any credit towards new tickets.
Just click click click. Super easy. The car was half the price of Hopper
Cheapoair is very nice and amazing. The flights are listed in categories to help you decide which flights are convenient for you!
Excelent eficaz y rápido te dan las mejores ofertas
Easy process. I am reserving a 5 star until I have actually taken the trip.
Awesome itinerary...Awesome price...Cheapo Air is awesome!
Wonderful experience, excellent customer service, and useful information for the future.
Reasonable prices, easy booking, always use this app.
Booking straight forward, except check-in baggage cannot find where to add
It was the best price I could find and Easy booking!
Really good service and easy to yo any step in the way
Prompt and personal service. CheapOair offered the be price and flight times available.
So far experience has been great. Found a decent flight at a really good price.
Reliable good service never had to complain or have a problem with customer service
Great when we need travel always find good places and prices
The website is unresponsive. This website is unresponsive.
Nice agent and helpful
And answered all my questions
Very good l like cheapoir wen I travel all ways chose this web side i appreciate my regards Jose Azevedo
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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