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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quite happy with the rapid response on my cell phone The whole thing took place in 15 minutes!
Very good only sorry about my card my bank just protecting on my behalf.
Great so far! Always enjoy booking my trips with Cheapoiar. Actually I'm still waiting for my email confirmation of my flight. Still not sent. I'm wondering why? Is there a problem?
Booking was fast and easy. I was able to enter the names of both passengers and all their information before I paid for the tickets. I got what I paid for and that made me happy. Thanks for making the booking process simple.
Very good customer service thank you for your service
It was easy to work with a knowledgeable agent. Easy to get boarding pass too.
Cheapair is the best they're the way to go I respect
Very helpful answered all my questions. Haven't flown in a long time, surprising Mom for her 88th birthday, that just happens to be on Thanksgiving this year..
Customer service can be complex and I am always skeptical about the flight being okay until I finally take it. I have me too many changes in my flight and not sure if it was because CheapOnair or the airline.
Customer service can be tough and I am always skeptical about the flight being okay until I get the flight.
Excellent! Personnel were quite professional and personable.
Have an easy booking and all was good for the travel.
Fast and easy, I didn't have any issue and I got proposed what i needed for my trip. All went well without any issue. Thank you.
Thank you it's always so easy and smooth booking with CheapOair
It was good, could book fast and got all the information I needed. Thank you
Difficult to pick a seat. It should be simple.no one to help and why are you charging extra fees for even a copy of a ticket such bill? I thought the federal government stopped these charges, robbers.
Had problems with the protection fee was not how it works
It keeps me update ON my flighs and I will recommend it to my friends and relatives, who would like to purchase their flights through cheapoir
The reason why I chose cheapoair because it has Easy booking and cheap deals.
Don't need two pet fees with one pet and can't change it
You need to contact the airline to have them refund the pet fee, it was paid to them directly.
Great job thank you for your help I found a good place and good price
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret that your experience was not satisfactory.