business logo of CheapOair

CheapOairReviews 14,841

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Raymond F.
Unfollow Raymond F.
Send Message
Share Review
Report Review

Where my boarding passes?
December 12, 2023

Where my boarding passes? The chat bot mentioned a check in service. Where can you find this service?

Date of experience: December 5, 2023
CustomerService C. CheapOair Rep
over a year old

Boarding passes are obtained on the airline website 24 hours before departure using the airline confirmation #. This can be found on your email we sent and is 5-6 numbers and letters.

New York
1 review
0 helpful votes
Follow Wayne X.
Unfollow Wayne X.
Send Message
Share Review
Report Review

But there is not easy option to convert my mileage points to credit

Date of experience: December 5, 2023
Kentucky
1 review
0 helpful votes
Follow Carolyn B.
Unfollow Carolyn B.
Send Message
Share Review
Report Review

Very good very nice we checked everything before searching the flights cheapoair best site for travel

Date of experience: December 5, 2023
Maryland
1 review
0 helpful votes
Follow Madison H.
Unfollow Madison H.
Send Message
Share Review
Report Review

Good service but need more information about how to know immediately my trip

Date of experience: December 5, 2023
Pakistan
1 review
0 helpful votes
Follow Lauren R.
Unfollow Lauren R.
Send Message
Share Review
Report Review

The best for prices and its very convenient too for booking.I'm a frequent customer of cheapo air and I really love it.

Date of experience: December 4, 2023
DO
1 review
0 helpful votes
Follow Andrew U.
Unfollow Andrew U.
Send Message
Share Review
Report Review

Thank you for helping me, I'm unable to see my flight on the app it shows as if I never reserved it

Date of experience: December 4, 2023
AE
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Send Message
Share Review
Report Review

It was easy, fast and convenient
December 4, 2023

It was easy, fast and convenient. The booking procedure was easy to follow with clear and precise instructions. Thank you.

Date of experience: December 4, 2023
Florida
1 review
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Send Message
Share Review
Report Review

So far has been good and looking forward to our travel.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
Follow Carolyn A.
Unfollow Carolyn A.
Send Message
Share Review
Report Review

Love CheapOair, thank you, very good experience, never had any problems, will always use

Date of experience: December 4, 2023
Qatar
1 review
0 helpful votes
Follow Tom D.
Unfollow Tom D.
Send Message
Share Review
Report Review

Awesome rates!
December 4, 2023

Awesome rates! I am glad I saw this site online. Pls continue giving good affordable rates.

Date of experience: December 4, 2023
Colorado
1 review
0 helpful votes
Follow Diana Z.
Unfollow Diana Z.
Send Message
Share Review
Report Review

It was quick I have used them several times over the...
December 4, 2023
Updated review

It was quick I have used them several times over the years same price as directly to the airline

Date of experience: December 4, 2023

It was quick
November 30, 2023
Previous review

It was quick

Date of experience: November 30, 2023
AE
1 review
0 helpful votes
Follow Isabella X.
Unfollow Isabella X.
Send Message
Share Review
Report Review

It was quite challenging because I am calling from Dubai and your customer service number is not toll free…

Date of experience: December 4, 2023
Philippines
1 review
0 helpful votes
Follow Frances L.
Unfollow Frances L.
Send Message
Share Review
Report Review

Easy to compare prices/rate and fast hassle free to book a flight

Date of experience: December 3, 2023
California
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Send Message
Share Review
Report Review

Easy as it can be over all process therefore I highly recommend or suggest my friend as well my colleagues to go through you for future booking
Wishing you all the Best
Thanks.

Date of experience: December 3, 2023
Texas
1 review
0 helpful votes
Follow Mike X.
Unfollow Mike X.
Send Message
Share Review
Report Review

Es la primera vez que ocupo está aplicación y no puedo dar mi opinión hasta usar todo el servicio

Date of experience: December 3, 2023

Es la primera vez que ocupo está aplicación
December 3, 2023
Previous review

Es la primera vez que ocupo está aplicación

Date of experience: December 3, 2023
Australia
2 reviews
3 helpful votes
Follow Thomas Z.
Unfollow Thomas Z.
Send Message
Share Review
Report Review

It was quick, and easy, to use the booking system.

Date of experience: December 3, 2023
Philippines
1 review
0 helpful votes
Follow Catherine K.
Unfollow Catherine K.
Send Message
Share Review
Report Review

I did contact the customer service by email but no response. Thank you.

Date of experience: December 3, 2023
Illinois
1 review
0 helpful votes
Follow Isabella R.
Unfollow Isabella R.
Send Message
Share Review
Report Review

Outstanding and I was happy with the choices I had from your site

Date of experience: December 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Danielle M.
Unfollow Danielle M.
Send Message
Share Review
Report Review

My experience is been good so far
December 3, 2023

My experience is been good so far. No issues with service

Date of experience: December 3, 2023
Pennsylvania
3 reviews
13 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Send Message
Share Review
Report Review

Great with my situation
December 2, 2023

Great with my situation. I needed to get to my destination. I was having trouble finding a flight.

Date of experience: December 2, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209