CheapOairReviews 14,841

Meeting people at destination. Changing time with no earlier flights made us late!

Good so far, first time using this site. I'll let you know how it ends up.

Nixon has been a joy to work with and he explained everything.

Easy to do on phone. Also gave you option on changes dates and airports.

I am writing this review to express my deep dissatisfaction with CheapOair's customer service. Despite reaching out to them multiple times since last week regarding a crucial matter, they have proven to be unhelpful and unresponsive.

To exacerbate the situation, I discovered that CheapOair failed to process my request entirely. In a surprising turn of events, the airline they claimed to have contacted has no record of receiving any request on my behalf. I took the initiative to reach out to the airline directly, and their representative informed me that they could easily address my concern if only CheapOair would submit a request.

This lack of follow-through and failure to initiate the necessary steps with the airline has left me frustrated and disappointed. As a customer, I expect a travel agency to be proactive in resolving issues, especially when they have been contacted multiple times about the same matter.

I strongly urge others to exercise caution when relying on CheapOair for their travel needs. Based on my recent experience, their apparent unwillingness to assist and their failure to process requests in a timely manner can result in significant inconveniences for travelers.

-Sheena

I've been screwed over so bad having to pay more money than I should have ever done because you have people that don't know how to do their job and can't speak REAL English!

I'm using Cheepo air for more than 10 years. In my opinion this is best one than Expidia, Price line and others.

I was penalized lost my flight due to incompetent reps, the wait time is horrible, and they could not locate my information. After 5hrs of waiting for supervisor and no call back the 5th person I chat with help me to get on a flight at 183.00 US when all I was trying to verify time change on flight was told airline cancelled flight and was lied on and said I cancelled the flight better training is needed so one doesn't have to go thru what I went thru and lost 4 days of my family vacation won't refer anyone to you guys

Excellent! CheapOAir has always had awesome customer service. Very knowledgeable, professional, and their expertise is phenomenal

Very reliable, fast accurate and convenient. The booking experience was great except for the time out sessions on two occasions.

I am very delighted with the service. It's very easy, simple and fast. Thank you.

Très satisfait de mon expérience avec CheapOair, le site est sécurisé et bien détaillé. Je recommande tout le monde à utiliser ce site hyper sécurisant de CheapOair. À très bientôt.

Nice experience, no problems,no issues so far so good Thank you very much.

Very easy to use. Thank You Great Job! Navigation was also easy