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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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My experience with customer service was exceptionally well.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Great communication
April 26, 2024

Great communication. Great price & representative was friendly & patient.

Date of experience: April 16, 2024
Texas
1 review
0 helpful votes
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I love it..
April 26, 2024

I love it. It was easy to plan and purchase fast. Had no problems booking thru here.

Date of experience: April 16, 2024
Mississippi
1 review
0 helpful votes
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THE SITE IS USER FRIENDLY, AND YOU CAN CHECK OUT WITH EASE. YOU WILL ALSO HAVE AN EMAIL WAITING FOR YOU LISTING ALL DETAILS OF YOUR FLIGHT AS SOON AS YOU BOOK.

Date of experience: April 16, 2024
Oklahoma
1 review
0 helpful votes
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Convenient and reliable good fast reliable convenient

Date of experience: April 16, 2024
Honduras
1 review
0 helpful votes
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Que buena aplicación, precios muy bajos en comparación con otras aplicaciones

Date of experience: April 15, 2024
Philippines
1 review
0 helpful votes
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Fast, convenient, offers the cheapest flights for sure

Date of experience: April 15, 2024
Virginia
2 reviews
0 helpful votes
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So easy to book my flight, visiting my family is so important to me and the booking was so easy and comfortable to apply my info.

Date of experience: April 15, 2024
Georgia
1 review
0 helpful votes
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My experience was excellent
April 25, 2024

My experience was excellent. The price was great. Fast reservation.

Date of experience: April 15, 2024
Minnesota
2 reviews
0 helpful votes
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Great rates and easy to use
April 25, 2024

Great rates and easy to use. I have used his site in the past.

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Good prices always!
April 25, 2024

Good prices always!
I like choice this app because always found a good price.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Great exception support and fast service online and good rates

Date of experience: April 15, 2024
South Carolina
1 review
0 helpful votes
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My experience so far has been very good! I would travel with them again.

Date of experience: April 15, 2024
Minnesota
1 review
0 helpful votes
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Amazing as usual
April 25, 2024

Amazing as usual. Not complaints or hassle or issues

Date of experience: April 15, 2024
Mauritius
1 review
0 helpful votes
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Quick and Easy and I have always used it since 2018. Ive travelled to 18 countries and always use Cheapoair, cause of the best flight options and good price. I go thru many agencies before paying and I find the cheapest price on cheapoair.

Date of experience: April 15, 2024
DO
1 review
0 helpful votes
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Excelente servicio, aunque vuelo por primera vez con esta compañia todo ha sido rapido y preciso.

Date of experience: April 15, 2024
Saudi Arabia
1 review
0 helpful votes
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Good for assisting customers and a very fine company indeed, thanks CheapOair.

Date of experience: April 15, 2024
Zambia
1 review
0 helpful votes
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Its fine always
April 25, 2024

Its fine always. I am not Tariro but Tariro"s dad and I always use cheapon air for all her flight bookings. She's a student

Date of experience: April 15, 2024
Cambodia
2 reviews
0 helpful votes
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Select a Seat
April 25, 2024

Select a Seat. When selected, $9.00 was added to price?

Date of experience: April 15, 2024
CustomerService C. CheapOair Rep
over a year old

The airline charges for seats when you select the seat it tells you what the cost is for that one, if you didn't want to pay for a seat and wait to get it at the airport you should not have continued with the booking.

Mexico
1 review
0 helpful votes
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Fast and easy
April 24, 2024

Fast and easy. I needed to change my flight as I had made a mistake. It was a good thing that I took the insurance of 14 some dollars!

Date of experience: April 14, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209