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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Wish more savings on international flights, need more person to person contact.
Very easy and no hassle booking experience and easy to get boarding passes
Thank you,it was good experience!And everyone was very healthful
I love cheapoair.com, so easy and fast
Very convenient for me anytime I travel.
I love how fast flights are found through CheapOair and how quick and easy is to book flights!
Great job n it's easy to find flights n booking prices are great for we CheapOair always supportive thanks
Excellent fare options, great service. Always found the best deals here
Anything looks good to me for my trip
I am very happy with booking my flight
So far it has been easy with CheapO Air. It has been convenient.
I was very happy when i found good and clear instruction,i would like to thank you and i will recommend to all my friends,it is a great company,fair and i hope i will have a great time on the chosen flight.
Easy to use as always. Your service finds affordable fares in one spot.
Happy to be with Cheapoair! They are always helpful and provides the best flight and the cheapest.
Great and fast service. The representatives are helpful and patience.
Excellent service from Rufus.
He was easy to understand, patient and knowledgeable. Thanks
Your website was easy to navigate and understand.
Really easy to use this website. I always use this website.best service ever
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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