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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I've used this app a few times for travel and have had a very positive and clean experience each time. It helps to have various payment options as well.
Every time I buy a ticket with you every time I never have any problem. Thank you
Great and awesome with discounts on all that you maybe need. And there is no other cheaper prices then here on Cheapoaor
Don't call about protection as soon as a person finishes booking.
Great website to use and get great deals to travel. I always have a wonderful experience.
It was very good. Thanks for it being easy to book with no problems. Now I'm ready for my trip.
Thanks for the booking. Another site had gave me problems and you have solved them. Thanks again 👍
Great service and great deals. I recommend using this company.
Everything worked out well... I hope it will remain like that!
Easy and user-friendly booking process. Greatly appreciated the payment options.
Quick and easy to use, excellent customer care. Have used before will use again.
Greatest at booking. But hard to read anything because of all of the advertisements
Excellent customer service, professional and very detailed
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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