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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very good service, very easy to use, very good prices, and great communication.
Always a great deal! Lowest price out of all sites that I check.
First flight was 1hour late from Brussels to Frankfurt. Though a smooth journey with good flight attendants.
Very easy and efficient, I appreciate how quick the process was.
Today's booking was fine. I however, have a refund that wasn't processed from the other time and I assume that I lost out.
Thanks you guys for keeping me updated I really appreciate it
Very easy to use, user friendly, good customer support 👍 👏 👌
The booking process was simple and easy to navigate.
Good job...thanks.
Easy to make a booking and helps whenever there is an error so keep up with the good work
Great customer service. God bless you all the team of this company. I have been using this company to book my flights since 2017 and I haven't encountered any issues. I'm super proud of them and I will proudly recommend it to everyone traveling back and forth.
Booking was done conveniently and the rates are reasonable enough
Happy website was easy to use and I was able to find info., fast. Everything was understood
Very nice price and people, very helpful with my luggage problem and helpful in solving the problem with patience
Cheaper price easy to do it way cheaper than anyone oh always by this one is it stress me stressing easy application set up system
It works for me and was available to meet my needs. Thank you 😊
I always use CheapOAir! It's my Go To for air travel!... I've never had an issue with any of my bookings.
Philip was outstanding...in addition to exceptionally patient with changes!
So far so good. It has been a smooth journey up to now. Would use this again.
Great prices easy thank you so very much bor being there for us
Carry on bag and under bags are to expensive 138. Is to much elderly people love travel but can't afford the the bags cost
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members