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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
Follow Anjoe B.
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It is very helpful and easy to navigate the app. It's more convenient than others.

Date of experience: July 2, 2024
Philippines
1 review
0 helpful votes
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Second time to book on cheapoair and I am satisfied to their service

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Cheap and easy and extremely convenient live it. Very simple website

Date of experience: July 1, 2024
Oregon
1 review
0 helpful votes
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So far so good we will see how it goes when I fly out and come back a vehicle pickup

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Can use give us at least 1 free bag because at times i can only afford at times the air fare

Date of experience: July 1, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. Many airlines are now charging for things that use to be part of the ticket price, such as baggage, pre-assigned seats, drinks and food. These are airline policies that we, as an agency, have no voice in. We regret any inconvenience.

Alabama
2 reviews
0 helpful votes
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Easy to book, fare prices and date ranges. Self explanatory, no hassle.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
Follow Djenabou U.
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The app is better she help me to get a cheap ticket real quick and safety

Date of experience: July 1, 2024
Argentina
1 review
0 helpful votes
Follow Eduardo Q.
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Excelente, rapidez
July 11, 2024

Excelente, rapidez. Mejor precio luego de insistir. Muy conforme.Gracias

Date of experience: July 1, 2024
California
2 reviews
0 helpful votes
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Nice app
July 11, 2024

Nice app. It was great finding an alternative airport that saved me money.

Date of experience: July 1, 2024
District of Columbia
1 review
0 helpful votes
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Spend more time doing this than a direct booking with the airlines!next time I book directly with the airlines!

Date of experience: July 1, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We regret it was not a satisfactory experience.


Spend more time doing this than a direct booking with...
July 11, 2024
Previous review

Spend more time doing this than a direct booking with the airlines!

Date of experience: July 1, 2024
Tennessee
2 reviews
0 helpful votes
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Super informative and helpful
July 10, 2024

Super informative and helpful. Great tips and suggestions to avoid long lines and what to expect. Even have an app, which includes which line is the shortest / quickest thru TSA. So far, it's been a great experience.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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So far, it is great
July 10, 2024

So far, it is great. I always had a good experience with chea o air.

Date of experience: June 30, 2024
Jamaica
1 review
0 helpful votes
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The experience was OK and one could easily navigate...
July 10, 2024
Updated review

The experience was OK and one could easily navigate the app.

Date of experience: June 30, 2024

The experience was OK and one could easily navigate...
July 10, 2024
Previous review

The experience was OK and one could easily navigate the apt.

Date of experience: June 30, 2024
Maryland
1 review
0 helpful votes
Follow Irma U.
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Is a helpful resource and quick answers all the time for people who want to travel

Date of experience: June 30, 2024
District of Columbia
1 review
0 helpful votes
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It was easy to book but not sure why I could not use my points rewards to make use of it.

Date of experience: June 30, 2024
Fiji
1 review
0 helpful votes
Follow Makereta Q.
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Very fast and efficient
July 10, 2024

Very fast and efficient. You will not be disappointed. Book now and don't delay or you'll just miss out on the next best flight booking of a lifetime

Date of experience: June 30, 2024
Washington
1 review
0 helpful votes
Follow Ayelech Z.
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Grate work keep up this job thank you more than words Ican buy may be next

Date of experience: June 30, 2024
Illinois
1 review
0 helpful votes
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Cheap o air has always been easy and great! Having the option to pay in payments helps with my travels as well

Date of experience: June 30, 2024
Florida
1 review
0 helpful votes
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Just fine
July 10, 2024

Just fine. I was able to book my flight, but wish there was a way to redeem my points online.

Date of experience: June 30, 2024
Florida
1 review
0 helpful votes
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It was ok
July 10, 2024

It was ok. So far. I tend you use the service on the web. I have no more comments.

Date of experience: June 30, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209