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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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So easy! I love the ability to search and find a great deal so quickly.
Wish I didn't have to pay to pick a seat, looks like to you have plenty open. It should automatically be included with ticket purchase.
Great service and easy to book but the price still too expensive
Quick and easy. It saves me time and money. They have never let me down.
I am a regular customer since last12 years. Every time when I book my flights, I
Always got deals. The services I got were to my requirement & satisfaction.
I have also recommended cheapOair.COM many of my friends relatives & most of them are happy too. Thanks.I
Ticket price went up $400 while I was picking my seats :( ...
I bought 2 tickets I didn't get the seniors discount And I had a coupons I wasn't allowed to use it either I was over charged for the two tickets plus we had to pay lots of money for our bags and wasn't advised otherwise! I am not a happy camper we use this site all the time in the past but won't be using it again 🤬👹
Great service of patience and readily available to offer the best and quick service
The booking was simple and easy to do. The cost was what I was looking for as well as direct flights.
Without seat selections option makes it difficult to decide
Difficult to make payments after trying to obtain sufficient information on the reasons why, the response is automated. Be great to actually talk to someone
I am Very well please. The customer service was excellent. Thank you 😊
I have been trying to get this flight all day all this morning. I have a military function tomorrow morning and the first person that I talk to. He wasn't very helpful. He told me I could not get a seat and they were all taken.Mrs. Zellien Was extremely helpful perfect sales representative. I have my flights. I have my confirmations and I will be there in time to do my function, her professionalism, her patience and her understanding makes her an outstanding professional employee much appreciated!
Amazing. Quick and easy. Very inexpensive Will definitely use CheapOAir again.
Worst travel in my life I had to pay twice for my ticket because of an error in dates
Thank you for your feedback. When making a change to an airline ticket, any difference in airfare will apply. We regret it was not a satisfactory experience.
Hanskin or Hamsin was excellent! Very articulate and patient and took care to get the spelling of my name and my email correct!
It appears very fast & easy. I get it fast when I need it. The price is reasonable. Most of the time I find the help I need. Usually the help you need at critical moments & when you get it, it is excellent, joy of life on an urgency & emergency situations, it becomes pleasant in disguise. Promises made & kept is very important as I find it at CheapOair!
I like this app thank you bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye
It has been my pleasure and I will be using this agent from now on..
Great quick and easy to use. I was able to book a rental car in no time at all.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You did book this as a senior ticket, however Flair airlines does not have a discount for seniors, also the coupon that we offer does not work for Canada travel, it is for domestic travel within the USA. Bag fees are mandated by the airline and during the booking process we do display there is a fee for it, when you chose the flight and saw there was a charge you could have cancelled the flight at that time for a refund. After 24 hours the ticket is non refundable. As a goodwill gesture we did refund $12.00