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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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The website offers lots of flight possibilities and it offers flight schedules that fits to what I want. The price is competitive and it's easy booking. I find it extremely convenient to book. Excellent.
I used this app, love it fast and simple have the best prices and I'm very happy
The only thing missing is military benefits of seat preference to help others out in case of emergencies... otherwise, this was fantastic!
It is an Outstanding experience and it was really fast to do it.
The best flight booking service by far compare to all the rest out there. I really love Cheap Air.
Verifying my details is taking way too long even tho i'm in a rush.
The booking system worked well. The provided information was complete and valuable.
Best service and quickly to support when we have any issue while booking or check in. Thanks
It's good so far no problem at this time so I am happy to be using is
Good.Personnel is knowledgeable and friendly. It had sent me updates through out my waiting time.
MY EXPERIENCE WAS GREAT AND I LOVE YOUR WEBSITE... I EXPECTED TO USE YOUR WEBSITE MANY TIMES IN FUTURE YEARS TO COME.
CheapOair is my prefere website to get ticket from when I want to travel simply because of their customer services.
Excellent performance and very helpful. Easy to navigate.
Very convenient and had an issue which was quickly resolved and was given an alternative flight which suites the time i wanted.
Amazing service easy experience will looking forward to seeing it all when on board first time traveling with this airline so we can't wait
Thanks, cheap air for your support. Greater appreciated for your help.
Always efficient and helpful. Easy to use website. Great prices.
I have a very good deal and good experience with the company. I really recommend. Thank you.
Awesome!You are the best site online so far!I always book with CheapOair but I never register,I am old school and don't know much about internet.But now your site is so easy,I love it!
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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