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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Australia
1 review
0 helpful votes
Follow Mary F.
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I'm always booked my flight CheapOair good to find a better price.

Date of experience: August 4, 2024
Rhode Island
1 review
0 helpful votes
Follow Edelmira F.
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It's great experience and faster service always and buy my tickets.

Date of experience: August 4, 2024
Alaska
1 review
0 helpful votes
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So easy to book online with cheapoair. The upgraded flight information system puts you on par and above most competition. Awesome.

Date of experience: August 4, 2024
Maine
1 review
0 helpful votes
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Cheapoair is good at getting what i needed when I need it in a hurry

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
Follow Daphne N.
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They have the cheapest flights with no layovers. You just might have to drive to another city to get to the flight. I wanted west Palm beach near my home but I drove an hour to fort Lauderdale to save over $100s.

Date of experience: August 4, 2024
Ohio
1 review
0 helpful votes
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Have been using your company's services for many years and are very satisfied with the service

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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Fast and cheap convenient to use
August 14, 2024

Fast and cheap convenient to use. Booking flights from the comfort of my home. Its great.

Date of experience: August 4, 2024
Colorado
1 review
0 helpful votes
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The trip was easy to book, affordable and the baggage expensive.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Odd webpage thst keeps showing pop ups. Chat service has the exact same info you already have. They call you immediatley after u book to sell you things. You cant pick your seats. Was told I'd receive voucher to use and i never received it. Overall, a bad experience.

Date of experience: August 4, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We regret that it was not a satisfactory experience. We regret any inconvenience or frustration.

Florida
1 review
0 helpful votes
Follow Ayesha C.
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Keep being directed to online and then redirected back to app to use. Annoying

Date of experience: August 4, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We regret any inconvenience or frustration.

California
1 review
0 helpful votes
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It was very simple to navigate, and I've use this website before.

Date of experience: August 3, 2024
Hawaii
1 review
0 helpful votes
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Your flight deals are phenomenal
August 13, 2024

Your flight deals are phenomenal. Thanks alot. I'm going to need wheelchair assistance. Can you add that. I have a foot injurty.

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
Follow Orietta B.
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User friendly and great prices!easier than airlines websites

Date of experience: August 3, 2024
Colorado
1 review
0 helpful votes
Follow Heisi U.
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It is easy and fast to book the fly ticket through the website.

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
Follow Antoinette Z.
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That was good and I'm very happy about that thank you for everything

Date of experience: August 3, 2024
Pakistan
1 review
0 helpful votes
Follow Yaser O.
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Good service and good price I always use this site for travel

Date of experience: August 3, 2024
Illinois
1 review
0 helpful votes
Follow Senami F.
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Great so far, I try to find the best price for my trip from united state to Africa.

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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Its easy to navigate and to find the flights and seats we wanted!

Date of experience: August 2, 2024
PG
1 review
0 helpful votes
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Excellent service, I will recommend to other traveller's.

Date of experience: August 2, 2024
TT
1 review
0 helpful votes
Follow Tchelle X.
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I purchased an upgraded package to select my free seats and was indicated to pay extra

Date of experience: August 2, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209