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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent,best service ever and cheap flights,and experienced staff
Earlier experience was excellent on several occasions. Thank you
Convenient and lot's of date to choose from depends you like
Prices wise, customer service, comunication and information about my fly is all acurrate. Thank you.
It is quick and easy, very good.So awesome, not hard to book. So simple and I very easy to understand. I will recommend this to my friends.
Everything you want or need comes with another fee. Just give the total price please b
Last Time It Never Let Me Select Passenger,. Had trouble. Was never offered help,. And had to do multiple Refund Penalty Price - $50 to $100
Almost didn't book this time. Still upset they wouldn't refund the first mistaken booking with wrong person flying.even though i called immediately after it got booked.
It was so easy to book and at my own comfort zone. I will continue using this
Easy to use, fares good. No problems encounter with booking
Easy to search best price and customer service is always good
Good service.cheap rates.prompt e mails. Satisfied customer
Good deals- easy to use but my only complaint is that completing this survey was more work than it should have been
Easy to use but not cheaper than going direct through WestJet. I paid $200 extra than if I went with WestJet alone! Not worth it. Do your research! Everything is extra, including a purse!
Thank you for your feedback. Many airlines are now charging for things that use to be included with the ticket price, such as baggage and seat assignments. This is an airline policy that we have no voice in. We regret your experience was not satisfactory.
Was great. Easy to use. Simple and for what seals I wanted quick.
Last experience was very easy and convenient had no issues getting on web site to book provided great prices
This app has been very easy to use for any last minute flights my wife may need due to her job.
Very clear in terms of final price,
It is easy to browse and find whatever you need
It has been a pleasure to use thiss site to buy tickets and travel from one side of the world to the other one.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The airlines determine the rules of the ticket and if they allow name corrections or not. Unfortunately for many years they no longer allow changes to the names even a correction. If we could make the correction we would but as a travel agency we are mandated by the fare rules. We regret your experience was not satisfactory.