On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very helpful agent they answered all my questions and was extremely patient with my situation
Customer service on phone was excellent and i appreciated that a lot
I always use this site for booking my flights and I am very satisfied.
Never bought a ticket else where in 20 years traveling. Always the lowest prices on great tickets.
Easy to navigate and to see dates and fly prices and easy to check out!
Took 2+ housr, and i still don't have what i need. Not the people's fault, but your website is, to be kind, sucky. And the additional fees! STOP IT. Stop it now/ PLEASE and pretty please.
I didn't receive any notification prior my departure,and when I called cheap o air to confirm, the response was prompt
It's very good, easy cheap trusted app and good customer service
Easy done, smooth process! Good rates too…., thank you, CheapO air!
CheapOair especially the Agent Ms Hannah was able to find ways to resolve my booking and transaction problem.Thank you so much!
Booked a flight to the wrong airport but it all worked out perfectly
Was easy-to-use and I found a great price for my flight ticket
Very easy to book flights with them. I didn't have any problem going through steps to book my flights from Detroit to Boise.
Everything more than perfect, easy booking, easy process, many options
Easy to use very affordable cheap anyone can use I hope to have a pleasant flight
Easy to book and pay and a little cheaper than other that's why I love this airline
Easy to contact for verification and quick add in's for best experience.
All good A+ people to deal with. Pricing is above board too. Please allow me to exit this review now.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members