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CheapOair

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California
1 review
0 helpful votes
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Worst ever!
October 30, 2024

Worst ever! Abused, poisoned, incarcerated, Visa in my passport removed, visa purchased refunded and send back 56hours no food. The Business friendly Japan Airlines! Jews traveling should think twice. DISCRIMINATION!

Date of experience: October 20, 2024
Florida
1 review
0 helpful votes
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Question not answered on chat
November 23, 2024

I asked a simple question over a chat I had with an associate and they wanted me to pay 10 dollars for the answer. No that's not how it works.

Date of experience: November 13, 2024
CustomerService C. CheapOair Rep
6 months ago

You are correct never heard of having to pay $10.00 to answer a question, we require more information from you in order to trouble shoot this.

Illinois
1 review
0 helpful votes
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It is quick and easy, very good.So awesome, not hard to book. So simple and I very easy to understand. I will recommend this to my friends.

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
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I love Cheapoair!
November 5, 2024

I've always had good experiences using Cheapoair, especially when looking for all possible flights and when needing to combine different airlines on a single itinerary. Thank you Cheapoair!

Date of experience: October 26, 2024
Canada
1 review
0 helpful votes
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Good
December 2, 2024

It was really good, I feel comfortable with cheapoair. I will definitely try again same with the service

Date of experience: November 22, 2024
VI
1 review
0 helpful votes
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Described below.
October 31, 2024

It was horrible. I got sick the day before flight and I couldn't change the ticket. Ultimately another flight was booked the next day with another company and I was never refunded the money nor did I receive credit for over 300.00 dollars.

Date of experience: October 21, 2024
CustomerService C. CheapOair Rep
6 months ago

We have reviewed this reservation and we don't show that you called Cheapoair to discuss cancellation of a ticket due to illness and the travel shows for Oct.24! So not sure if this is the correct booking or if you booked with someone else.

California
1 review
0 helpful votes
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Not bad at all
November 23, 2024

Great experience flights are delayed but manageable when we go home it's on time but our luggage was separated

Date of experience: November 13, 2024
Serbia
1 review
0 helpful votes
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Easy to navigate
October 23, 2024

Easy to navigate. Easy to pay. Several years ago, I had flights that were cancelled and found out about it when I was about to Check In. Not happy at all. So, I bought my tickets somewhere else. But as I said, that was years ago. They have improved greatly since then.

Date of experience: October 13, 2024
Tennessee
1 review
0 helpful votes
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Last experience was very easy and convenient had no issues getting on web site to book provided great prices

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
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Botched rental car
October 22, 2024

My flight was late and by the time I got to the rental place the car was gone. Instead of paying 137 for 4 days I paid over 500. They dud t gave my reservation any longer and it took me 2 hours to rent from another place. I want to be reimbursed for the difference

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
CustomerService C. CheapOair Rep
7 months ago

Thank you for your feedback. We have reached out to this reviewer regarding their concern.

California
1 review
0 helpful votes
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0 starts
November 9, 2024

No support at all. Been trying to rebook a flight and no "expert " is ever available to assist me
Have been customer for years but will never use this agency again

Date of experience: October 30, 2024
CustomerService C. CheapOair Rep
6 months ago

The phone number to call from outside the USA is 001-646-738-4820 and the live online chat link is www.cheapoair.com/customersupport also you are trying to cancel the flight online and you cannot do that, you have to speak or chat with an agent.

North Carolina
1 review
0 helpful votes
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Booking was easy, and I found what I wanted very fast. This was my first experience buying with CheapOair and from now and one I will buy thru them only.

Date of experience: November 6, 2024
Washington
1 review
0 helpful votes
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Its an international flight
November 4, 2024

Its an international flight. I hope Cheap O tickets comes through for me from beginning to end. Thank you though for the option to makes payments. That is a lifesaver.

Date of experience: October 25, 2024
Washington
1 review
0 helpful votes
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Very easy to book flights with them
December 2, 2024

Very easy to book flights with them. I didn't have any problem going through steps to book my flights from Detroit to Boise.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Its easy and clear
December 1, 2024

The same, easy and clear; everything is straight forward and only takes a min. I travel a lot and have tried other sites.

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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The best travel agency
December 7, 2024

My experience with one the most amazing agency's I buying tickets flight with the CheapOair for over 10 years.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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My experience was a little scary but you know what once I get think of it I kind of just maneuvered over it and I did well I think thank you keep a lawyer you guys have the best deals around

Date of experience: November 18, 2024
North Carolina
1 review
0 helpful votes
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Website glitches that I have to pay for
October 25, 2024

I selected flexible dates when booking. Website states travel is "next day" beside travel departure date. To me that means the next day from the posted date. And the 1st connecting flight was in fact listed as the day I wanted to fly (the next day) and it was only a 2 hour flight to connecting flight, starting at 6:05am. I thought the actual dates would correct when I confirmed and paid, but the site did not correct. I clicked on chat and found it was AI (I've found these useless), then I was immediately called by a CheapOair agent (which has never happened before) and found I had to pay a change itinerary fee. This is the 1st problem I have ever had with CheapOair.

Date of experience: October 15, 2024
AE
1 review
0 helpful votes
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I Booked a flight to Dubai for my wife and myself, Booking confirmation number *******. I paid all the protections required for rescheduling or canceling at any time. The trip was two-way from 23 November to 4 December 2024. Based on your terms of the contract, I went ahead and asked to change our return flight to Kinshasa on 29 November 2024. Unfortunately, I am derogatorily confused by your inability to change this flight even for my wife. You asked me to contact Egyptair for the change, but, Egyptaire confirmed to me that this change remains on responsibility of CheapOaire, they recommended me to fix this issue with CheapOaire meanwhile CheapOaire is declining his responsibility. It is confusing and not serious to do business in this manner. That is why I decided to buy a new air ticket for my wife who has a medical appointment on 1st December in Kinshasa. Meanwile I think I still have the right to cancel her returning flight on this booking number *******, and get reimbursements on it.

Date of experience: November 24, 2024
CustomerService C. CheapOair Rep
5 months ago

This is being reviewed

California
1 review
0 helpful votes
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It was all good
December 6, 2024

Please don't save my Credit Card information and font share with any one. I would love to kerp baying fly tickets from you again.

Date of experience: November 26, 2024

Overview

CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.

service
2,795
value
3,038
shipping
2,797
returns
318
quality
3,115
This company responds to reviews on average within 3 days

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233,421 reviews
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