Good and efficient service, had no problem with assistance request of wheelchair
On departure and destination arrival
I was very pleased with the choices that fit my timeframe and price was competitive with my other searches.
I rated my experience as a 4 because it was very difficult to understand my representative and I left the session not knowing if I had received the best available flight. However, aside from that, I was treated with respect and patience.
GOT GOOD DEALS IN THE PAST, and I put more than 10 characters GOT GOOD DEALS IN THE PAST, and I put more than 10 characters
Please enter at least 10 characters
I am very pleased with the service you provide,thank you and I advise everyone to get your services.
Every time I have to search for a flight, Cheapoair never lets me down. They are my only choice for booking flights.
I have booked flights for more than 20 times and I have never had a bad experience with the reservations or payments.
I have experienced delay but it they weren't so bad. It was not done purposely and the inconvenience was minimal.
Its ok no hassle. I hope when the amount is in dollar hope we can see also the corresponding amount in peso. Thanks
Easy and loved the way they tracked our dates. I liked how easy it was to see the cheapest flights everyday.
The rep did not give me a discount I always get a discount every time I purchase with CheapOair, and he did not connect me to a manager when he said he would, I have been a loyal CheapOair Customer… he just hanged up on me.
I have been a loyal customer, I want to see your price much promise applied to the ticket I purchased, TY
I am not happy because I can choose my seat, cheappair said choose your seat, but every seat that choose I need to pay xtra money. Next time I will buy directly from AA.
The airline is the one who charges for seat assignments. Feel free to go to the airline website now and log into your booking using the airline PNR code and reserve seats. Very sorry for the inconvenience.
Hi Aeroflot and CheapoOair
You dint solve my problem
And you took my $882.16. Honestly I dont recommend CheapOair if you are looking tickets and be careful choosing Aeroflot because they dont have customer service in USA.
My name is Olga. My reservation number is BMGKOT, I bought my flight operated by your company. I should to be flying last march 22 from San Juan Puerto Rico to Istambul Turkey with connections in New York and Moscow. When I arrive that morning to checking with Jet Blue, they told me Miss you passport will expire soon. We can allow you to fly till New York because your trip is operated by us till NY. I ask if they can help me to change the dates and they told me no because these trip is operated by Aeroflot and you need call them. I ask if they have phone number and they told me no. Call to CheapOair because you bought the tickets there. In any case CheapOir will help you because they have phone number of Aeroflot. That morning I call to CheapOair and explain the situation and the first agent told me ok mamthe new change of the new tickets will cost you $800, I said are you selling me a new tickets? He said no, I am changing the dates. I ask for a supervisor because he was not helping. The supervisor was helping me and I understand the she was doing a change of dates for $86.26 but at the end of conversation she told me $468.26 cents. But that is to high I said.at that point I change my tickets traveling in march 26 and coming back April 11, but I said I am not sure if I can fix in a Bolivian Consulate in San Juan. Before to hang up I said her I will call you back in 3 or 4 hours, ones after I contact with Bolivian Consulate to confirm you. Ones after I call to Bolivian Consulate they told that they are not extending the expiration of my passport you back to Bolivia to renew a new. So knowing the new situation and the new scenery I call back to Cheapoair explaining and the change the new itinerary traveling on June 7 and coming back on June 22 and they charge me another $63.80. And the agent. The original payment was charge by Aeroflot for $882.16, and the second and third charge was made by CheapOair for $532.50 at the end I was charge for $1414. 66. Yesterday the agent of CheapOair call me saying they cant change the original tickets because Aeroflot doesnt allow to change and unfortunately I will loss my $882.16. I said her if you have not sure that the Aeroflot dont allow you to change why you have being charging me second and third time? And why you send me the change traveling on June 7 and coming back on June 22? At the end of the conversation yesterday they told me we will refund the second and third charge but the first one no because Aeroflot dont allow me to change the original flight.
Today I call to Aeroflot by internet because I cant call directly, I am out of Moscow. Also I call several times on April 22 to 86 687 97 647 for customer in USA. This morning the agent from Aeroflot called Olga with number 7135 ones after I explain my situation she told me call back to Cheapoair agency and say them to call bag us through customer service.
I am right now with Cheapoair almost 1 hour 31 minutes on the phone and they said UNFORTUNATELY we cant change the original trip because Aeroflot dont allow us. The first agent on the phone Cooper said Aeroflot can change the ticket if you go to a office located in Puerto Rico. I said to agent are you cheating me because Aeroflot dont have offices in Puerto Rico. I said Aeroflot is a company located in Moscow and I am out of Russia. I am at Caribbean. I ask to talk with a supervisor and the supervisor said unfortunately we get a email of Aeroflot and they dont allow us to change or refund. I was not wishing refund for the first charge just change for the future trip.
Aeroflot this trip suppose to be to know a family of my fiancé who is located in Bursa Turkey. He was saving with effort the money to send me and buy this ticket.
Hope you will help me and take consideration to change my trip because literally my boy friend was doing a lot effort to save for this trip.
Very easy very fast very cheap it isAffordability: - Lower ticket prices make air travel accessible to a broader range of people, encouraging more travelers to fly
Harvy I hope I'm saying his name right was outstanding. Gave him my budget limit he did even better. Thank you.
Awesome 👏 It was totally worth it and glad I did it. It was so smooth and will definitely do it again.
First time.excellent. I would use cheapoair again in the future.i really like it. It is very easy and simple.
It was pretty easy to book easier to check all the different flight options with different airline and locations.The only problem was after we confirmed everything I went on Swiss Air and they could not confirm because the number I was given was 7 digit and they needed a six digit, so I had to call you guys to get that booking number. Maybe next time you can put that six digit on the reservation.
It was excellent, that's why i like to used CheapOair.com on booking my ticket when ever I'm traveling.
Good deals are found. I have usually used this online travel agent for flights from Cairo Egypt to London and elsewhere.
After booking, I noticed a letter in the name was off due to auto correct but was charged to fix 1 letter. And it took 3 hrs to get fix and still waiting for it to be processed.
Very sorry for the inconvenience, once tickets are issued any correction incurs a change fee.
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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