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CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 103 days

Instant Feedback

231,382 reviews
TT
1 review
0 helpful votes
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Very easy, straight forward, convenient and in a timely manner.

Date of experience: December 2, 2024
Michigan
1 review
0 helpful votes
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Good it has been very helpful Thank you, it was an easy process

Date of experience: December 1, 2024
Nevada
1 review
0 helpful votes
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Quick, easy and affordable!
December 11, 2024

Quick, easy and affordable! It was a great deal. No problems

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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The choices for flight information was easy to understand and affordable.

Date of experience: December 1, 2024
Connecticut
1 review
0 helpful votes
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My first time and very nice price and variety flights and hours I like

Date of experience: December 1, 2024
Washington
1 review
0 helpful votes
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It was easy no problem i call in and make my reservation over the phone it was easy didn't run into any problems

Date of experience: December 2, 2024
Jamaica
1 review
0 helpful votes
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My experience was an excellent one, I really appreciated the call from the agent. This tells me that I am important to CheapOair.

Date of experience: December 1, 2024
Mexico
1 review
0 helpful votes
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Gracias muy amables, muy atentos a viajar con mi familia y amigos

Date of experience: November 30, 2024
Illinois
1 review
0 helpful votes
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Too many steps for things a person may not need, I will better be able to tell of my experience once my trip is done.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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No comment no comment no comment no comment no comment no comment no comment

Date of experience: November 30, 2024
New York
3 reviews
0 helpful votes
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Simple site to maneuver...
December 10, 2024

Simple site to maneuver... great prices. Highly recommend to others traveling at the same time.

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Esta bien nada mal hay vuelos baratos y economicos son muy buenos

Date of experience: November 30, 2024
Wisconsin
1 review
0 helpful votes
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Booking the flight for my vacation was pretty simple and easy.

Date of experience: November 30, 2024
Brazil
1 review
0 helpful votes
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Summary different from confirmation e-mail (which is the correct one)

Date of experience: November 30, 2024
Bahamas
1 review
0 helpful votes
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Thank you universe 🌌 I had a positive experience and would live to continue having great experiences

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Great,easy and fast response very quickly and extremely professional

Date of experience: November 30, 2024
Spain
1 review
0 helpful votes
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The site was simple to access, and lots of booking opportunities were available

Date of experience: November 30, 2024
Missouri
1 review
0 helpful votes
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Where is my ticket and price terrible!
December 9, 2024

Where is my ticket and price terrible! I was charged more. Tried to cancel the whole thing wasn't even an hour later was going to get charged $34.75. I tried to chat with your online people explaining I am a female, not a male. Avery said he changed that. But I don't know where! I believe I've been scammed

Date of experience: November 30, 2024
CustomerService C. — CheapOair Rep
8 months ago

It has been changed in our system so you won't see it. But you can check on the airline website if you would like for verification.

New York
1 review
0 helpful votes
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Very smooth and easy for booking for hotels and flights I prefer others also can avail this option

Date of experience: November 29, 2024
Virginia
1 review
0 helpful votes
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Easy to book
December 9, 2024

Easy to book. Price is affordable. The flight duration is too long though. I hope flight duration can be reduced to something less than 10 hours.Also I suggest you have or offer direct flights to Kelowna/Canada.

Date of experience: November 29, 2024

From the business

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cheapoair.com
Founded in 2006
New York, NY
+209