CheapOair has a rating of 4.4 stars from 225,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention great service, easy process, and seat selection. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Frontier is starting to look like Spirit where they start out pricing the ticket at a low price and then charge for everything under the sun. Then you end up paying the same average amount as the other listed ticket prices. It is a dubious plot to obtain a passenger's capital, so I will observe their services and see if it measures up to the other airlines that charge the same amount out right. If not, I will give a just review and expose it all on my social media platforms. Thank you,
The reservationist was awful and I ended up very unhappy. First being handicapped I told her I needed an aisle seat towards the front. Then I found out she gave me a seat totally in the back of the plane. I cannot walk that far and I paid extra for the seat, insurance and changing fees. I also requested a wheelchair when I arrive 3 times and didn't see it added to the itinerary. She was not easy to speak with. My trip is starting off on a bad foot.
I'm 70 yrs old and whoever created this software had the older generation in mind and I thank you! My age group gets left out of many thing It's definitely a younger person's world. I'm a veteran from the Vietcom Era so I completely understand respect, accountability and acknowledgment!
Young ones today have not been taught those very important values.
The best options with the best price! Simple, it sells itself. Why in the same direction on Delta is it 1,238?
Quick, user friendly. I loved the option at the end to be able to rent a car. We were not going to rent when I started the booking process, but due to discussion through the procurement of the airline tickets, we decided to rent a car and I was relieved I didn't have to go back in and start the process over for the car rental after buying the plane tickets, because the option to add to my order was there. I thought that was Excellent!
Have good past experiences with CheapoAir
Frontier is starting to look like Spirit where they start out pricing the ticket at a low price and then charge for everything under the sun. Then you end up paying the same average amount as the other listed ticket prices. It is a dubious plot to obtain a passenger's capital, so I will observe their services and see if it measures up to the other airlines that charge the same amount out right. If not, I will give a just review and expose it all on my social media platforms. Thank you,
Because I thought it was going to be much cheaper but instead it ended up being the same amount as all the other ticket prices.
It is one of my best booking experiences. They have lots of flight schedules to choose from with very decent prices. Thank you.
Ease of booking
Quick and easy search. Was able to find what I needed and had several choices with variable pricing. By choosing alternate dates you saved me a good deal of money.Thank you
Price and availability
Great customer service, and truly would recommend them. The representative that helped me was on top of it and followed up with my call as said
It was the least expensive flight for purchase
Great So Far. I Just Hate The Fact That You Have To Pay To Get A Good Seat Even When You're Disabled.
Looking For A Good Deal and I Got A Very Unexpected Great One!
Christina was of great help when I booked this trip for my sister. She was so patient and helpful! Kudos to her!
A lot of choices and good price!
Very quick and simplified! Thank you for having the signs that showed it was alternative dates. I almost booked that! Whew! Great job!
It was one of the sites recommended by Affirm and I have used it before to book flights.
I strongly recommend this site to book your trip. Additionally they have great agents to help you find the best deal
I was looking for the best deal
Easy to navigate, great prices and no bate and switch kinda business like Expedia does! I'm a big fan of CheapOair.
Great prices, easy to navigate and no price change of gimmicks like crappy Expedia does!
I really enjoy this website. It has been such a wonderful experience with my family. Thank you for everything you do.
Vacations are so expensive and CheapOair helps it make them reasonable
Booking flight had wrong seats selected. Did not correct until 2 days. I declined insurance and other add on features. Five minutes after booking agent called and tried to upsell everything I already declined. Login to web site and seats are still in correct online and in app. I have confirmation from airlines with correct seats but does not match CheapOair. I now will need to call airline directly because I do not trust what the website says.
Amazing price! My first time choosing cheapoair and you guys saved my life! I was able to get back home with an affordable rate! Will be using from now on!
Most affordable rates!
I know you are busy at this time but the rep said he would call me back in 45 minutes. I waited then decided to book my own. Thank you
I’ve been loyal to you for 11 years
So far excellent customer service, however I did not receive my trip confirmation email and my reservation has not been confirmed for hours. Working on it with the reps. Thanks!
Representative, Vincent, provided excellent, clear, concise information with options, while offering opportunities for my concerns and questions. Thank you, Vincent.
Looking for best price for my travel...
Super easy site to use and many options available. I really like the filters ro make Searching for flights easier.
The prices were cheaper than others AND you work with Affirm. Such a blessing.
Scarlett was great! She made sure I had all the correct information I needed to book my flight. Very polite.
Lowest price I found in 2weeks of looking.
Quick and easy. Super cheap for a flight and hotel to Las Vegas. Will be booking with them every trip
Cheap price
This website is awesome! I have booked three trips very easy and at the best price. I will definitely keep using it for all my traveling planning. And of course, recommend it to everyone.
I searched other websites and found Cheap Oair been the easiest to use and also found better prices.
The reservationist was awful and I ended up very unhappy. First being handicapped I told her I needed an aisle seat towards the front. Then I found out she gave me a seat totally in the back of the plane. I cannot walk that far and I paid extra for the seat, insurance and changing fees. I also requested a wheelchair when I arrive 3 times and didn't see it added to the itinerary. She was not easy to speak with. My trip is starting off on a bad foot.
I didn’t realize it was CheapOair.
We have reached out to the passenger to obtain additional information so we can assist with their concern.
This time I tried to change the flight it took me less than 5 minutes without any problem. I did not need to call app experts. Good experience
Quick and easy I like the idea that you are not forced to take on any additional services. Thank you
Because it has the best prices,
Bertrand, the Agent assisted me to remove a fee/charge for service that I did not request. Before him, I had made 5 attempts in 2 hours! Thanks Bertrand!
Remove that $9.95 ESA fee for enhanced seats! I didn't select it.
Your system added $9:95 ESA fee for seats to my bill unbeknownst to me. I've been trying in vain since I hit "confirm" to book my flight for the past 2 hours, to get you to remove it from my bill. So please remove that charge from my bill. Thanks.
I did not want ESA Fee of $9.95 added for Seats! Remove it from my bill!
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History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
The seats on the airline website will be valid we changed the seat assignments directly with the airline so it will not show up on the confirmation, go with what is confirmed with the airline directly