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CheapOair

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New Jersey
1 review
0 helpful votes
Follow Daniel H.
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I fly about once a month. This company is a huge scam stay away. They advertise one price then charged me a different price. They said the priced changed while you booked it. Stay away from cheapoair

Date of experience: May 27, 2025
Maryland
1 review
0 helpful votes
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Diverging statements
November 18, 2024

When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.

Date of experience: November 8, 2024
Michigan
1 review
0 helpful votes
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Great service
December 5, 2024

Courteous kind service. Tickets were always there for me. I had a few times where my tickets were lost and the ticket counter lady didn't have a problem finding it

Date of experience: November 25, 2024
TT
1 review
0 helpful votes
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The agent that assisted me to get this booking was very courteous & knowledgeable of the itinerary I desired. I was able to book the flight patterns I needed for the trip which was a plus for me. Thank you very much for your patience & keep up the great work.

Date of experience: November 12, 2024
Bahamas
1 review
0 helpful votes
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Effiicient Booking Experiences
November 16, 2024

It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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While paying, returned to pay screen and said the price increased. Had to pay another $60 over first quote in order to purchase. Not the best impression

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
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Changed the total right before I paid
December 7, 2024

I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.

Date of experience: November 27, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.

California
1 review
0 helpful votes
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International Flight
November 27, 2024

Several years ago we flew internationally using cheap o air. Amazed at how helpful the operators were at assisting in booking as well as how much money we could save using CheapOAir.

Date of experience: November 17, 2024
Kenya
1 review
0 helpful votes
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VERY HAPPY
November 9, 2024

The booking was a breeze, the only issue was on my side with the credit card company who blocked the payment. However, one response to a text and thanks to Cheapoair following up...we managed to finalize the booking...so very happy!

Date of experience: October 30, 2024
New York
1 review
0 helpful votes
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Customer care agent was excellent and did all he could to assist me in getting the right flight after I miss my flight check in time.

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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Excellent Affordable Travel Flight Options!
November 18, 2024

Cheap air never disappoints, i can always find last minute flights without worry. They are a very dependable air flight search engine service. Highly recommended!

Date of experience: November 8, 2024
Texas
1 review
0 helpful votes
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I used cheap o air when I traveled to Las Vegas in 2023. I was so easy to book and convienient to pay off. No hassel at all. Just Book and Pay. Loved it!

Date of experience: November 25, 2024
Barbados
1 review
0 helpful votes
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The fare was reasonable and it was very easy to book. Checking it at the airport was easy. The staff were very helpful. It was a easy and smooth flight. I was very pleased to see an older gentleman flight attendant. This wouldn't be seen in Europe so good for you Cheap Air.

Date of experience: November 3, 2024
Nigeria
1 review
0 helpful votes
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Na
December 7, 2024

Good Been notified of any changes on flight schedule on timely manner.No problem with reception from the sale reps

Date of experience: November 27, 2024
Nebraska
1 review
1 helpful vote
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Wonderful website and excellent customer service
October 31, 2024

I've been using Cheapoair for a decade and I've had great experience with them. When a customer service called me just to confirm my flights, she also helped me find my airline confirmation number. Thank you. I highly recommend this website.

Date of experience: October 21, 2024
Jamaica
1 review
0 helpful votes
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My experience was an excellent one, I really appreciated the call from the agent. This tells me that I am important to CheapOair.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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It was easy enough
November 6, 2024

It was easy enough. After I finished the booking I got a phone call from cheapOair and the person I spoke with was very helpful with the instructions about boarding the plane. This was so helpful to me since I don't fly too often. I will definitely use the site again. Thank You

Date of experience: October 27, 2024
Argentina
1 review
0 helpful votes
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The platform is very well laid out, although I cannot buy anything they offer, because I am a retiree with a low salary, I recognize a good job of presentation. Everything has gone well. Very professional. Congratulations.
Please correct my phone number. It is; *******618 Your debit is not in in my bank account. I called the bank, they told me that my credit was too low, it is an new credit limit to US dollar 800.- since oct. 24. Tomorrow. Before, yesterday, they told me since today. I am sorry. Present the charge again tomorrow oct.24 it was not my fault, sorry.

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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On time
November 26, 2024

Had an emergency. I had to flight out of town. I called the cheapOair 1-800 number and the operator helped me so good. Thank you so much for that time that operator took.

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Cheapoair gives you choices and gives you the best deals. The app is very easy to use. If you need assistance you can call and speak to a real person. Chepoair is the best.

Date of experience: November 20, 2024

Overview

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,779
value
3,007
shipping
2,766
returns
319
quality
3,082
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231,383 reviews
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