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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Every time i try booking a flight, my screen freezes on your website. It's annoying.
When I saw the long layovers with the first flight I booked, I called an agent immediately to cancel. The agent, Blake, offered my flight change options and stay on the phone with me making suggestions and asking questions. Blake was great. Very helpful.
I couldn't connect to the airline on the KG allowance for the flight. This information is essential, especially for international travelers.
Right now I have NO CLUE on what I'll pay for my luggage. This isn't what I expected.
It was very easy to follow but the page kept freezing and I'd have to start over.
They where very helpful and curtious and took care of everything. I could just sit back and relax and enjoy the flight
Most information/easier to read/best flight times.
The prices are ok but they charge you for any additional service that is included in most other tickets. Don't choose any seat choices. They charge a $100 dollars just for choosing a seat. I wish I would have just went with southwest because at least I would have had Covid insurance for free.
When I called the number to get a $20 discount, the person lied and told me the cheaper flight was no longer available, and tried to charge me double!
Other than that, my experience is good and I think I got a decent price for my flights to and from my destination.
Very good. Easy to book and quick response. Ease of receiving booking information.
Great low price flight, booked easily and fast confirmation and priced as advertised
Very appreciative. Just wish my flight back and stopping in north Carolina was not such a long layover
It was a great experience. Just waiting to Travel and I hope everything will go according to plans.
My booking was easy and fast. I received all the information I needed with in no time
Excellent prices. Glad to find a good time to fly as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members