The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very easy app to use quick efficient and affordable.
The site is user friendly and the price is a good value.
Great price for last minute flight. I looked at many sites but this one was the best price. Next time I will look here first.
Lovely, it was not a bad experience at all looking forward to traveling
Great and easy booking. Affordable flights, took me less than ten minutes to get through with everything. I highly recommend this site for booking your upcoming trips.
A very bad experience, Asked for ticket from San Antonio, to Newark NJ. I read everything looks good, when I booked it came up from Austin, TX. Just because it says in very fine print at the Bottom of the page, May be a near by Airport. Called them up, they refused to help and I need to buy a new ticket for full amount. They say I should of read well before buy the ticket. At the end they scammed me out of my money. I do not recommend any one to buy from them.
Simple experience for first time.
It gives you wide variety of options
And valuable prices that help you financially
It was good and smooth! Only my 3rd time flying but had good experiences so far!
Was quick, easy and not too expensive. The Airline, Frontier though may be less expensive but they charge extra for everything. They also charge too much for a carry on. In fact, carry on bags should not be costing anything anyway. So I will most likely not use this airline again.
Cheap Flight Now is user friendly and booking went smoothly
It was good. Very good and convenient cost wise- I c
Would recommendation
Good price, easy booking, not comfortable with paying for carry-on bag since other airlines offer it free.
Good experience.it was Easy. Fast. And economical.
I was charged $120 extra for checking the box of wanting 2 passenger sitting together.
It was very easy to book my flight with your company. I called to ask questions and was answered right away. My flight is for next week, so I hope all will run smoothly on that end as well.
Very easy to book and conformation sent fast. The prices are great.
Unfortunate right now as I have not gotten the refund nor my selection adjusted and I am flying tomorrow after with God's help
So far so good haven't did anything yet ill see how the plane ride be