The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Excellent. Transaction was completed and confirmed in short order. Thanks a million!
Very simple and easy to get our air flight reserved.
With this economy there are a lot of charges being added to just a 1 way flight.
Well so far so good. Ill let you know how my trip goes.
I thought tickets from you the first time. It was very convenient, very quick. Thank you.
I still waiting for my flight, so I have nothing to tell yet
Thank you for ticket I am so happy for the price I got
Finding the cheapest ticket at late notice. Which it's amazing.
User friendly, great communication, Awesome prices
Rapida, segura y respuesta en menos de 24 hora, bueno precios y claro desde el principio
Good pricing for airfare. Easy to use web site with no hidden fees or surprises.
Found a decent flight for the price however not sure if the baggage is going to be the issues so fingers crossed
Satisfied with booking experience, easy to follow instructions
After comparing several flights this was the easiest to do!
Had what i needed m, and easy to figure out. Good job