Don't be fooled by this scam. Almost all my money is stolen because of Changelly! There are many of us, we must be heard!
The coins end up to be hold after a few successful transactions and they don't refund you if you refuse to pass kyc Total scam. AVOID AT ANY COST.
The support chat was really helpful and professional and took his time with my case and we got it sorted. Would recommend 100%
Thanks for taking the time to evaluate our services! Keep using Changelly for the smoothest swaps!
Bad review for what you did by doing such actions is not good
I hope this mess will be covered no no no
We apologize for any inconveniences we may have caused you. These situations are taken very seriously by us, and we'd like to look into your scenario. Please contact us via the live chat feature on our website; we'd like to look into the situation.
As for me, this is one of the safest exchanges. I compared several exchanges and Changelly is now also in my white list.
Thank you very much for your 5-star review!
This service is showing itself well. All payments are processed on time, good low fees. For a newbie in crypto exchange, this is what you need
Thank you for your sincere feedback!
This exchanger deceived me for a large amount of money, guys, do not give your money to these scammers, you will lose your money, scam.
Hello, Tyler! When a Changelly user has a bad experience, we are always saddened. We are sorry for the troubles that were supposedly caused to you. We take such cases very seriously and would like to have a look at your situation. Please contact us via support@changelly.com, we would like to investigate the reasons behind this. The safety of our client's assets is top-priority for u
Great service, thank you very much, you are the best instant exchange company that is why I rely on you
We are delighted to hear that you enjoyed our service! Keep using Changelly :)
Thanks to the Changelly team for the excellent work you are doing so that fast and safe swaps are accessible to people!
Thank you very much for your 5-star review!
Give me my money back. It's a scam. I've dep here some money. But when I would like to take the, back, it doesnt withdrawal them me.
Hello! We are sorry to hear that you experience some issues with our service. Please provide us with your transaction id, so we could look into it or please contact our support team via chat on our website or e-mail support@changelly.com
You are the best, I can't explain how much gratitude.
Rates are COOL, Exchange is minutes... I love you Changelly! Thanks for the service.
Dear friend, we are really glad that you like our product. Your support and voice are very important to us.
Changelly's support is amazing. It is dealt with quickly and carefully. Thank you for your support team!
Thanks for reviewing us and pointing out the work of our support team. Hope to see you on Changelly soon.
I was blown away by the quickness of the swaps; it was without a doubt one of the quickest exchanges I've ever witnessed.
They resolved my issue within 20 minutes. Responds to my emails within 5 minutes. I am most impressed!
Thank you very much for your 5-star review!
Hello!
Comment that Changelly.com is a great exchange! And very kind attention every day! I recommend it!
Thank you for your 5-star review!
Thanks the agent Kim very much for solving my problem, he is very patient and professionalI feel very relieved
Thanks a lot for your review! Greetings from Kim!
After i searche a long time for a site to exchange finally i found this amazing site i encourage to use this site
Thanks a lot for your inspiring feedback! Keep using Changelly and remember that your transactions are under our control!
Agafon is scum me, just help me solve this question! He asked me my wallet key ( 12 words) and i told it him and then my money dissapear!
Stole my money. Didnt ask for kyc before it allowed my to send my btc and now wont send my money back. Avoid at all costs.
First, let me assure you this is not paid advertising, I'm a regular guy living in upstate NY, and I am compelled to write this review, to help anyone new, or seasoned, in this space. I am an avid investor in crypto, and have had an account on Binance for 2 years. So the problems on Binance are several. First, things are in some places, seriously mis-labeled. For example, when you are sending crypto from Binance to a wallet, where it should say "receiving address", instead it says "withdrawl address." I 've emailed them to say this is improper, but they do nothing to change it-why? For a newbie, this would be very confusing, and I was very concerned of losing my crypto the first time I dealt with this. Then, when you exchange say Ether for ADA, you go into your funds, only to see the Ether is still there, but no ADA. After going back and forth, refreshing the balance page, after no change, I would have to go to "open orders" and cancel the order, and re do the order, in some cases multiple times until it finally "took."So I have found the site to be "buggy", and this doesn't lend confidence. Which is why Changelly is so refreshing and awesome. First, the design and layout on Changelly is clean, neat, and perfectly organized. The color scheme as well is excellent, the green and white on black is perfectly clear, and the words just pop. I have done dozens of transactions on Changelly, and they all go smoothly and without any hitch. And the process is laid out from start to finish, first what you are exchanging, and recipient wallet, and before you know it, in real time you see the exchange is happening, then you see the message that Changelly is sending to your receiving wallet. Check your wallet and -BAM-the funds are there, done. And, compared to the "BOT" that starts your chat on Binance, forcing you to go through several hoops before getting into a que for a live agent, click on chat in Changelly, and in moments a live person is there to answer questions. And the half a dozen or so times i've used this, including today, it is immediate, and the agents are really friendly, and know what they are doing. I honestly couldn't be happier with Changelly, and I highly recommend it to anyone in the Crypto universe.
We are happy to hear such a good evaluation for us! Keep using Changelly and don't hesitate to contact us anytime - we'd be happy to help you out!
Answer: Hello there, Darren, and sorry for the late reply! If you sent us funds that have not been automatically exchanged for some reason, please reach out to us with your Changelly Transaction ID at support@changelly.com or via the Support button on our main page. The team is available 24/7 and will be happy to help with your situation. Thank you!
Answer: Hello, Darren! We're not a wallet ourselves, so you can't use us for storage, but if you don't have a cryptocurrency address yet, here are some of our partners' wallets you can use to generate one: https://freewallet.org/ https://coinomi.com/ https://www.exodus.io/ https://www.ledger.com/ Alternatively, you can also try out Changelly PRO at https://pro.changelly.com/ - a trading platform that allows you to store a multi-currency portfolio safely. As soon as you generate the address in the wallet of your choice, please feel free to use it on Changelly as the "Destination address" when you buy or exchange crypto here.
Answer: Hi there! We didn't fully understand your question, so please let us know where you found that abbreviation. Depending on the context, we may figure it our together. :)
Answer: Hello, Bernadette! Changelly does not have a phone line, and we never have. If you have any questions, please don't hesitate to contact us at support@changelly.com or via the Support button on our main page. The support team is available 24/7 and will be happy to help you anytime! Looking forward!
Answer: Hello there! This looks like a BTC address you sent us, but it's not one of our own. Please explain your situation to us so we can understand and assist you accordingly. Looking forward!
Answer: Nexo platform requested me to go over Changelly and now I see it as way better platform to use over Coinbase( they need Implement some serious improvements).
Answer: Changelly is a 100% legit company:not a single issue here
Answer: I do enjoy using this app! My recommendations and don't worry bout a thing!
Changelly has a rating of 3.8 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Changelly most frequently mention support team, customer service and exchange rate. Changelly ranks 8th among Currency Trading sites.
We are still saddened if a Changelly consumer has a bad experience. We apologise for any inconveniences you might have experienced. These situations are taken very seriously by us, and we'd like to investigate the condition. Please email us at support@changelly.com if you have any questions; we'd like to look into the situation. For us, the protection of our clients' investments is paramount.