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Got confused for a moment and within a few minutes support clearly explained what's the ongoing situation.
To use crypto transfers we as a customers need to get educated about blockchain and have basic understanding how altcoins behave when trying to buy them.
If you ask the right question and back it up with transfer evidence - support is more than able to help you!
Amazing service!
Keep UP!
Valentin M.'s review of Changelly earned a Very Helpful vote
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Thanks for the 5 star rating! Enjoy the fastest swaps on Changelly!