Certo Software has a rating of 3.6 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Certo Software ranks 131st among Mobile Applications sites.
I found out about Certo a couple of months ago and have been using their Certo Antispy tool regularly to check if my iPhone has been hacked. So far so good and really impressed with the app. Seems like it does way more than the ones you get on the app store. Helpful support too, it's via email only but they were really quick to reply.
I used their product in 2020, canceled IMMEDIATELY. They still auto-renewed in 21…I missed the CC charge, caught it this year (2022) and cancelled AGAIN. Let's see if I get my refund?!
I found out about Certo a couple of months ago and have been using their Certo Antispy tool regularly to check if my iPhone has been hacked. So far so good and really impressed with the app. Seems like it does way more than the ones you get on the app store. Helpful support too, it's via email only but they were really quick to reply.
Products used:
Certo AntiSpy
Have been using their spyware detection service on my iPhone for a few years now and more recently their Android app on my Samsung tablet. Would certainly recommend both. The scan is very thorough and it helped me find a spy app installed by my ex wife when we were going through a divorce last year. I've continued to use it ever since just to know that I'm protected. The best thing for me though is their customer support. I've reached out to them with a lot of questions over the years and they've always been helpful. A lot of tech companies these days just seem to send you pre-typed generic responses but these guys always seem to go the extra mile. Thanks!
Got Certo for my iPhone after being in an abusive relationship for years. It found the spyware he installed straight away and told me how to get rid of it. Nice to know I wasn't being crazy this whole time! I still run scans now and again and it's good to have a peace of mind that I'm safe now. Would recommend it to anyone who suspects phone hacking.
Tip for consumers:
If you're scanning an iPhone set aside at least 30 minutes, it can take a while.
Products used:
Certo AntiSpy Pro
I follow instructions on CERTO help and Itunes still cannot connect. I left a message for help and I am told I have to wait 12 hours for a response.
I dont know if they are any good yet.
Very happy with Certo's app. I am not very technically minded but I found it easy enough to use. Also it doesn't seem to slow my phone down or pester me with ads like lots of other apps. Would definitely recommend it.
I have been using their iPhone scanner for about 3 years now and it is changed a lot over that time - thankfully for the better! Before you had to mess around with iTunes and make a backup of the phone but now it is so much easier and just does the scan as soon as you plug it in. Highly recommended to anyone worried about their phone privacy.
Bought the year trial scared of losin crypto, worked great solid app. Customer service beyond helpful
Products used:
Certo software
I used their product in 2020, canceled IMMEDIATELY. They still auto-renewed in 21…I missed the CC charge, caught it this year (2022) and cancelled AGAIN. Let's see if I get my refund?!
Tip for consumers:
SAVE YOUR CANCELLATION EMAIL, they will AUTO-RENEW REGARDLESS!!!
In my opinion Certo has one of the best mobile security apps. I have tried a bunch of different apps over the years but Certo seems to detect the most and doesn't bombard me with ads etc. I like the feature that takes a photo of someone if they mess with your phone not something I have seen in any other apps.
CERTO...FREE...APP...is pretty good but...NORTON 360 PREMIUM...IS...BETTER...March 26th 2023AD...0146HRS...IVY LEAGUES UNIVERSITY...Computer SCIENCES...Department...FORTIS FORTUNA ADIUVAT...
Products used:
CERTO Security App for Android Smartphones..
I was actually quite impressed with this product. There doesn't seem to be many solutions out there for checking for spyware on iPhones so I was a bit dubious but it worked really well and the support guy I spoke to for guidance was pretty helpful too. Shame it's not an app but I don't think Apple allow it hence why it works via computer I guess.
Just know that you need a computer to use the product. I did not see the one brief mention of the when they asked for my card information. Now they refuse to refund, because they claim it's clearly stated. So just make sure you have the proper tools! And upon further research you can just go to your local cell phone repair shop and they scan it for you for $35. Might be easier. Good luck!
Update:
I have been fully refunded, which I do appreciate. The CEO has told me that the need of a computer is stated throughout the site, so in that regards just make sure when purchasing any anti spyware to look at all pages. As far as my recommendation to use a cell phone repair shop, he states:
Finally, in regards to the cell phone repair shop you used, I would recommend asking them to confirm what methods they used to check your device for spyware. As the only way this is currently possible is by using an application on a computer, such as Certo AntiSpy, to scan the device. Installing an app or manually reviewing settings on the device is not typically sufficient to detect most iOS threats.
Kind Regards
Simon Lewis
Co-founder
Certo Software
I give this product 3 stars, because I do not want to negatively impact a product I have not used.
Tip for consumers:
FULL REFUND per their refund policy, which does not include being unable to use the product if you miss the mention of needing a computer
Update:
I can see that you were in conversation with a support agent who directed you to our Refund Policy, which explains who to contact when requesting a refund. I can see that you haven't contacted *******@certosoftware.com yet, who will usually be happy to provide a full refund if the product has not been used and a genuine mistake was made when ordering
Products used:
A local cell phone repair shop who did it for 15 Dollars cheaper.
I downloaded the app after paying 49 dollars for it and it was totally useless. No clear instructions, no support or shall I say trying to contact this joke of an organization was almost impossible. Do not waste your money on this. I cancelled my subscription and know there will be no refund. It is all about the money for them. Or shall I say stealing your money!
Hi Joseph,
Thanks for taking the time to leave a review. I’m sorry to hear that you had difficulty finding instructions and reaching our support team. You can contact our support team at any time from the Support page of our website (https://www.certosoftware.com/support/), we also have Getting Started guides, videos and knowledgebase articles available for all of our products.
I can see that you did send an email support ticket via our website and then 1 hour later left this review of our company. We do try to reply to all customer support tickets as soon as possible but I think that most people would agree that only waiting 1 hour before leaving a damaging review is a little unfair, especially in light of adjusted work practices in these unprecedented times.
I can also see from the exchange between yourself and our support agent that you found the software too difficult to use and, as I am sure you are aware, a full refund was granted. We do try to make our software as easy to use as possible and have built a comprehensive knowledgebase of help articles for customers that need help using our products.
Kind Regards,
Russell
Certo Software
Certo claims that it can found jailbreak and spyware by scanning iTunes backup I know in old days itune backup includes app executable files but it is not the case anymore
I have its license if someone sends a jailbroken backup I can test to both get my answer and tell the result here.
Actually I contacted support few days ago but no reply yet
Hi Mahdi,
While you are correct that the latest versions of iTunes no longer backup apps, Certo does not require this in order to detect spyware or jailbreaks, so our software still works as intended.
I have checked our systems but am unable to find a support ticket for your name, however if you do have any further questions please feel free to contact us at https://www.certosoftware.com/support/
Kind Regards,
Russell
Certo Software
At Certo we’re dedicated to creating a secure mobile world for everyone.
Hi Bill,
Thanks so much for taking the time to review our company. We really appreciate your kind comments.
Kind Regards,
Russell
Certo Software