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Cell2Get

Overview

Cell2Get has a rating of 3.8 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,090 reviews
+8
How would you rate Cell2Get?
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Harlan B.
0 reviews
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The order for my phone was cancelled by the merchant because it was supposedly out of stock. However, the phone was still being offered (for $100 more) on their website the same day I called about the order being cancelled. It's unfortunate that merchants still play these games.

Date of experience: March 22, 2017
Diana P.
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Ordering was quick and easy
August 18, 2018

Ordering was quick and easy. Spoke with customer service with a few questions and got the answers! Delivery and phone was just as painless! Hubby uses flip phones and this was " a newer phone" just like the old one! Thanks!

Date of experience: August 18, 2018
LOlson G.
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I wasn't sure at first, but I called them and they were super helpful. I ordered and it took a few days to get the order out the door, but then it arrived quickly after that. Phone was in excellent/new shape as promised and the price was great!

Date of experience: October 30, 2019
Strong V.
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The first phone I received was the wrong phone. I shipped it back and a month later I'm still waiting to be reimbursed for the shipping. The second phone they sent was the correct phone but it was a demo phone that cannot be used because it is constantly running a demonstration program like you see in the store. All in all a very frustrating and lengthy experience.

Date of experience: June 15, 2017
Gardenia J.
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I would be nice if the website has live chat with costumer service. Also, Don't buy if you are in hurry, they take 17 days to send the product and they wont give you tracking number, if you call you are going to be told that your phone was shipped and give you fake tracking numbers. The phone is used, which the website didn't specified but it works great

Date of experience: August 15, 2018
Karen C.
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Cell phone was received quickly and had no problem hooking up to provider. Was shipped with wrong charger but after a quick email exchange to customer service the issue was resolved and a new charger was shipped at no charge. Wonderful customer service. Good product.

Date of experience: November 24, 2017
New York
1 review
0 helpful votes
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Outstanding seller!
April 15, 2020

Best seller and awesome customer service! I got a hotspot device from them and I'm happy I finally got it even though it's hard to find them.

Date of experience: April 15, 2020
Richard E.
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I received my order in a timely manner
July 8, 2017

I received my order in a timely manner.
The only negative I will report is my order was for Galaxy S7 black, the phone I received is gold. Having said that I am more pleased with the gold color than black. The error turned out better on my estimation.

Date of experience: July 8, 2017
Steve T.
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Phone came without sim card even though I was told on the phone it would have one, so I had to go to the Verizon corporate store. Phone is great and Verizon pushed the next version of Android out so really happy about that.

Date of experience: September 8, 2018
George H.
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Very easy to find what I was looking for and to place an order.

The phone I received was new, but did not come in the original company box. The charger put in the box with the phone was the wrong type, but a correct one was sent out when I alerted them to it.

Overall, I got a great phone at a reasonable price.

Date of experience: March 5, 2019
New York
1 review
0 helpful votes
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This is indeed the best online store for phones! I highly recommend them, the shipping is fast and prices are the cheapest around.

Date of experience: August 20, 2019
New York
1 review
0 helpful votes
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I will buy from them again and again! Good customer service and care overall! The prices are also the cheapest you can find

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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Great truly
April 22, 2021

I personally havent experienced any difficulties from them. Everything went as smooth as butter. Glad to be able to do business with them.

Date of experience: April 21, 2021
Robert E.
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Very easy to navigate throughout the site
January 23, 2019

Very easy to navigate throughout the site. Customer service representative was very helpful and understanding and was able to answer my questions in a very professional tone and they were also courteous.

Date of experience: January 23, 2019
Arizona
1 review
0 helpful votes
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Delay
January 10, 2023

On 12/31/22 I paid the fee for 2-day delivery. However my cell phone didn't come until yesterday 1/9/23. Can I get a refund for the fee?

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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In short they are excellent at what they do. Selling and shipping phones online at great prices with fair shipping time.

Date of experience: February 10, 2024
DelRay B.
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I'm sorry this order was a shambles
September 1, 2020

I'm sorry this order was a shambles. Shipping was NOT overnight. Thank you for MY requested shipping reimbursement. Then this phone 'was denied by Verizon for service as its obsolete.' Your company write-up states the contrary. We are extremely disappointed. As a result, the cell is useless. Any suggestions are welcome.
DelRay Baca

Date of experience: September 1, 2020
Robert M.
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Your staff was very helpful in assuring me that I could use this phone with verizon.

When I received the phone it had the wrong charger. I had to return it and you would send me the correct one. I did have to pay $3 shipping to return it. Hopefully you will send me the correct charger.

Date of experience: December 28, 2017
New York
1 review
0 helpful votes
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Awesome!
April 25, 2020

Got my phone on time as expected and product came as advertised. I highly recommend cell2get and I will be buying again.

Date of experience: April 25, 2020
Texas
1 review
1 helpful vote
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The staff at cell2get went the extra mile to ensure I was extremely happy. I would not hesitate to use them again.

Date of experience: June 4, 2014