Cell2Get

I see a lot of people complaining about websites third party companies that sell cell phones online a lot. But ask for me I'm just exploring and trying to find out if all these reviews are real or not and in fact they're not. Cuz while I was searching online and this website I had to say these guys are a legitimate company and they're really worth your time and money it did look like scam in the beginning of the price is one of they were so low but I have to give a shot and I did and I'm very happy with the service that I got from them helping me activate the phone and use the phone tried to get into customer service while do this exploration and indeed the really surprised me. But other than that a phone I got was brand new and I'm not on sealed box from Samsung I bought the Galaxy Note 9 just for the record and I am so pleased that I have a new phone and a very good condition and I see that this company takes their job very seriously and I feel so happy that I'm reviewing this website on every side that I can to spread the word and making sure but this website gets the most positive attention as possible.

I wanted to buy a new phone for my T-Mobile account. I called Cell2Get before ordering and was assured that the phone that I was ordering was brand new and was compatible with my network. The phone that arrived was a Verizon phone in a Verizon box that had a barcode containing the matching IMEI number. However, when I took the device to T-Mobile, they were unable to activate it despite multiple attempts to do so. I called Verizon and was told that the phone that I had received was not compatible with the T-Mobile network. Furthermore, when I gave them the IMEI number, they told me that this was phone had previously been activated by someone else, i. E., it was not a new phone. Since Verizon had no interest in this transaction and therefore had no reason to mislead me, I believed them. I called Cell2Get and received authorization to return the phone and, hoping to help others avoid my mistakes, I posted an earlier and more critical version of this review.

When Cell2Get received the phone, they called me to say that they had received it, but they wanted me to remove my review of our transaction. Wanting to be fair, I removed my original review pending a resolution. A week later, my credit card was finally credited for the full purchase price. Now that the issue has been resolved, I'm posting a more complete and objective account of our transaction.

The bottom line is that the phone didn't work and appears to have been a used device, but Cell2Get was reasonable if somewhat slow about issuing me a credit. I will certainly never do business with them again, but if you choose to do so, just ask yourself first whether any potential savings are worth the possible time and trouble involved if you run into problems similar to mine.

My first order was a disaster. After several trips to T-Mobile to get the phone (Samsung S-4) we discovered after several tries with many batteries, the phone would not hold a charge.

I called Melvin back and reported this news and he was very professional and personal and told me to send the phone and he would ship me another phone that would be up and running. He followed through and now I am completely back to having a functioning phone, after being without a cell phone for 2 months.
Thank you Melvin.

I **specifically** ordered model LG H860 because I am sending the device out of the country with my sister and she wanted a **dual sim**.
The order took roughly 10 days to come in so, seriously? A priority mail 10 days? After a couple emails, I sent the phone back "priority mail" and it was delivered in 3 (THREE) days, so come on...

After another roughly 10 days... another phone came in... not branded, which is good, but still... not the correct model, dang! This time not the one I ordered came in... sigh...
I gave up and will take what I have in hands now as my sister will travel back to Brazil and I can't risk another 10 days delays to a dubious phone coming in again.

And the shipping service, although I was told is priority, seems to have traveled by the pony express...