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Cell2Get

Overview

Cell2Get has a rating of 3.8 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,090 reviews
+8
How would you rate Cell2Get?
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Eva E.
0 reviews
0 helpful votes
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Customer Service was very helpful and patient with me on the telephone. The confirmation stated 10 days to 2 weeks delivery. When I phoned to find out about the order, I was told it would be another week. I asked for the tracking number and was given the wrong one. My phone did deliver in 3 weeks.

My complaint about the product was there was no user guide. Samsung was able to get me a link to print one.

Date of experience: August 26, 2019
robert w.
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Had trouble finding exactly too found on web phone a wanted had to shorten exact name of phone then the same one a was replacing. Looked at other phones but no details of cost per phone per month. Ordered a second phone afraid that might be taken out of stock haven't even tried to use second one yet satisfied with first original same phone.

Date of experience: January 21, 2019
Matthew H.
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Site was easy to navigate, search engine worked great, easy checkout. Called customer service with a couple of question, answered both with no problem. Thanks. The only problem I had was with the USPS loosing my package during transit. Cell2get.com sent me another one right away once the first one was confirmed lost by the USPS, so it took a little longer to receive my package.

Date of experience: April 17, 2017
California
3 reviews
6 helpful votes
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Totaly Great
May 20, 2015

Recommend them to anyone requiring both knowledgeable and professional unlocked expertise to customized Mobile phone locked solution.

Date of experience: May 20, 2015
Jessica K.
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I never received a shipping confirmation or tracking number. However, the phone arrived very quickly and way ahead of schedule.

The phone was in good condition, although it only was accompanied with a charger and adapter. All the other typical new phone accessories were absent.

Date of experience: June 9, 2017
New York
1 review
0 helpful votes
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Wonderful!
March 17, 2021

Absolutely fantastic! Loved their customer service and prices on their website are very good to come by.

Date of experience: March 16, 2021
California
2 reviews
9 helpful votes
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My iPhone 5s was unlocked as within the stated timeframe (I requested service on Friday, they took care of it on Monday). No issues would recommend.

Date of experience: May 21, 2015
Stephen C.
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Good navigation choices enabled me to find what I wanted. However, paying for 2-day delivery did not work; order took over a month to arrive. No doubt caused by COVID-19 affecting lots of people, but still disappointing.

Date of experience: May 12, 2020
Maria P.
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5 star seller with excellent communication
August 12, 2020

5 star seller with excellent communication. Phone exactly as described, in great condition and for a fair price. I will buy from Cell2Get again. Note: Seller is located on the East Coast. COVID-19 impact has caused major delays for all shipping carriers. Four weeks after ordering, I received my phone on the West Coast. On the USPS website, my tracking number showed "The acceptance of your package is pending' for over a week. Cell2Get had given it to the post office in a timely manner however, the pandemic caused an unavoidable delay. During this time, expect the delivery of your item to be delayed.

Date of experience: August 12, 2020
sean g.
0 reviews
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Had to do it three times but it finally got it done.
I checked the phones history to determine if it was an updated version as explained and it turns out to have been sitting on a shelf since 2007. I couldn't get it started (still can't) the existing battery total useless. VERY unhappy, inside of phone (battery cavity) looks like someone had glue or played with it in some manner. When I can contact someone... it is going back.

Date of experience: January 20, 2018
Scott S.
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Like the ease of finding options on phone for ATT
November 5, 2018

Like the ease of finding options on phone for ATT. I came to view the s8 active, went with a Six, price, availability. The original phone that was shipped was not working, did not respond to touch at all on the screen. Returned and received a replacement Galaxy 6 active. Happy so far.

Date of experience: November 5, 2018
Loren C.
0 reviews
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New phone for a very reasonable price
December 26, 2019

New phone for a very reasonable price. Beats anything else we could find on the web.
New notes:
After receiving the phone, I'm not convinced it's a new phone. The box had been opened and factory reset done just before it shipped. No warranty date shown in the phone firmware.

Date of experience: December 26, 2019
Miguel O.
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There was practically no other means to look for different products other than what I had to search for. I had really liked my experience on this site because of the readily available picture of the type of phone that were used by AT&T and their network.

Date of experience: February 23, 2020
al s.
0 reviews
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I paid extra for expedited shipping, but it wasnt mailed until more than a week later, so didnt get it for Xmas and wasted the extra expense - not good. You need to tell customers that you take a lot of days off and not let them waste their money like I did. Otherwise, am happy with the purchase.

Date of experience: January 19, 2019
Sylvia S.
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The phone is awesome...
June 12, 2020

The phone is awesome...took way too long to get here...need to return and have requested RMA two times but no response...Can you help me please. I have glaucoma in right eye and could not see adequately in the small screen on front of phone...loved it otherwise...need to get my $$ back.

Date of experience: June 12, 2020
Linda H.
0 reviews
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Phone would not charge
March 8, 2017

Phone would not charge. Other phones of same make and model using my charger and battery will have no issue whatsoever. Their diagnosis and per request of Cell2Get, I returned my problem phone to them and they are sending me another one. I only had to pay my shipping.

Date of experience: March 8, 2017
Shaun K.
0 reviews
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Great user-friendly site
July 6, 2017

Great user-friendly site. A little disappointed that the phone didn't come with the manual, headphones nor the pin to insert the SIM card with. I do recommend purchasing from here though because the phone I received was exactly as described. Just wish I could confirm I in fact received the extra internal antenna booster.

Date of experience: July 6, 2017
New York
1 review
0 helpful votes
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As per my experience with them I am extremely happy with their customer service and merchandise that I ordered. Would happily buy again!

Date of experience: October 9, 2023
New York
1 review
0 helpful votes
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Overall good experience
September 2, 2017

I walked in just to look at phone and was amazed at the prices, good quality, and helpful employees. Thank you very much

Date of experience: September 2, 2017
Hawaii
1 review
0 helpful votes
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Great store online!
August 16, 2019

Great place! Overall will make more purchases again from these guys! The prices are the best around and the shipping is on time.

Date of experience: August 16, 2019