Cell2Get

Website was fine but product details could be better. The shopping cart and checkout was easy. Waiting to receive product.

Had problems with phone shutting down. Customer service was unprofessional and did not seem tof care. Referred me to Samsung 800 number. Two weeks later problem still not resolved. I also has paid for service contract. Seemed to be a waste of money. My wife needs a new phone. We will not purchase from this retailer.

I purchased the Samsung Galaxy Note N7000 and was sent a completely different model. I was told to send it back and I would have an exchange delivered by Wednesday. I put it back in the mail within minutes of getting off the phone and made sure it got there Monday. Wednesday came and went and there was no phone, even though the website marked my replacement as shipped on that same Monday. I finally called to complain on Friday and was assured that it would be here today, which is Monday. It wasn't. I was also assured that a manager would call me this morning. No one called. Was given a tracking number that says it still hasn't shipped. The kicker? I paid an extra $20 for 3-day FedEx shipping and both times (assuming the second one was even sent) they've sent it through USPS. I paid extra to NOT use USPS because I don't like them. They've given me a lot of issues in the past and I refuse to use them if I can help it. To add to it, I was told it was coming through UPS, who is completely different from USPS. I don't think the guy I spoke to had a clue what he was talking about. They're horrible. NEVER BUY FROM THEM!

Originally tried to order this phone on line but was notified a few days later that it was out of stock. I contacted them by phone to find out whether they would get more (since the phone model is quite old but loved by my husband for its large keys, long battery life and how long it holds a charge). The rep told me that they had gotten a new supply of Nokia phones in and that they had a reconditioned one available. I then reordered and it was delivered within the time frame promised. Phone's condition was quite good as described by the rep, but we haven't yet activated it so I can't comment on how well this one works.

Placed an order, managed to save some money and product has arrived on time excellent service and purchase from my take.

They are literally the best and I don't want to hear otherwise. Good customer service. And shipping was on time.

What I wanted was in stock, with all the information I wanted to see (specifications). The up-sell products were to my liking (purchased quality extras such as extended battery life, boosted signal performance, and a case). I'll very likely direct business this way whenever purchasing a new cell phone comes into conversation. Thank you!

The phone arrived in a somewhat timely manner -- about 2 weeks. The case and cell booster was not with it -- they took another week or so. The case was not what I imagined, but I'm okay with it, as the description was very generic.

Customer service was responsive and tended to my needs -- A+ there.

Thank you!