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Cell2Get

Overview

Cell2Get has a rating of 3.8 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,090 reviews
+8
How would you rate Cell2Get?
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Nebraska
1 review
2 helpful votes
Follow Marlo I.
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Same as everyone else
January 14, 2013

Same as everyone else. Arrived late, sent unopened for a refund, they only refunded 70% of what I paid and called the rest restocking charges. Terrible reviews, wish I'd seen them before!

Date of experience: January 14, 2013
New York
1 review
0 helpful votes
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Unveiling the Smartphone Wonderland at Cell2get.comIntroduction: Welcome to the fascinating world of cellphones, where technology meets convenience. Today, we'll explore Cell2get.com, a platform that offers an unrivaled selection of cellphones, backed by exceptional service and affordable prices.

Product Description: Cell2get.com is a one-stop destination for all your smartphone needs. With an extensive collection of the latest models from renowned brands, they cater to the tech-savvy and price-conscious individuals alike. Whether you're an Apple aficionado, an Android enthusiast, or a fan of other reputable brands, Cell2get.com has got you covered.

Shipping: One of the key aspects that impressed me about Cell2get.com is their swift and reliable shipping service. The orders I placed arrived promptly, securely packaged, and in perfect condition. It's a testament to their commitment to customer satisfaction and attention to detail.

Great Prices: Finding the right balance between quality and affordability can be a challenge, but Cell2get.com nails it. Their competitive pricing strategy ensures that technology enthusiasts can snag their dream smartphones without burning a hole in their wallets. I found their prices to be remarkably lower compared to other online retailers, making them a go-to destination for bargain hunters.

Wide Selection of Cellphones: Cell2get.com boasts an extraordinary range of cellphones, catering to varying preferences and budgets. Whether you're on the hunt for a flagship device with cutting-edge features or an entry-level smartphone

Date of experience: August 18, 2023
Ohio
1 review
0 helpful votes
Follow Janice M.
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Prompt and easy
July 1, 2024

Would definitely buy from Cell2Get again. I have already recommended the store to friends.

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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Awesome website but...
August 28, 2019

Awesome website and amazing customer service and great prices overall no complaints on that but the onpy con part about them is that the shipping takes them some time.

Date of experience: August 28, 2019
New York
1 review
1 helpful vote
Follow A N.
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Not even a half of a star
February 23, 2024

I bought on the website a blue Kyocera 4g flip phone and before i confirmed my order i wanted to make sure that its a brand new phone not a refurbished or used so i called the so called customer service and he told me its brand new an if its refurbished it says on the website and when i received my order i saw right away that its not brand new so i checked on the phone call settings an i saw that he erased all info by call timer but lifetime calls i guess he wasn't able to reset an i saw there that it had been used already for over 45 hours
SO EVERYONE SHOULD TAKE MY ADVICE AND DON'T BUY BY CELL2GET
P.s i heard from my friends the same that they had very bad experience with them

Date of experience: February 23, 2024
New York
1 review
0 helpful votes
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Quality seller!
February 18, 2019

Never have I seen such patient and honest kind people online till I met this store I purchased a phone from them recently and I'm very happy with what I got and the service! Rawr: 3

Date of experience: February 18, 2019
Minnesota
1 review
0 helpful votes
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Surly Customer Service
March 29, 2022

1. I paid for 3-day shipping, and got a notice from USPS that my item shipped the day after I placed the order. A week later, it still said pending, so I called Customer Service and the person was very surly - cranky - with me, like I interrupted his day. He then said it would ship the next day. I did finally get my order, but this was very unsettling regarding paying extra for 3-day shipping.

2. When my product arrived, it was a completely different product than I ordered - even a different brand. It was also unboxed, so not sure if it was new or used. I called to see how to return the item and the Customer Service person (same guy as last time) was very curt and argumentative and tried to convince me that I received the correct item. When I calmly tried to explain that the product was a different brand altogether, he said, 'Whatever, I don't want to argue with you, what do you want to do?". I then asked to return and he pointed me to the webpage (which is all I wanted in the first place).

I did get an RMA number, but with no shipping label, no instructions, no indication what shipping service to use. I am still trying to communicate with Customer Service to complete my return. He has now threatened to not send me the shipping label unless I delete my 'untrue' review.

Date of experience: March 29, 2022
Massachusetts
1 review
1 helpful vote
Follow Igor L.
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Nonexistent service, that never answers.
Order processing is very long and careless.

Paid for UPS 2-nd day air, got the phone shipped by USPS instead.

Date of experience: September 20, 2013
Ohio
2 reviews
1 helpful vote
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I have had issues in the past with ordering unlocked phones from sites like eBay, or other wellknown sellers, so I was definitely weary of ordering off of a website I wasn't very familiar with. I recently dropped my iPhone on the pavement, and don't have phone insurance, so I was petrified to have to pay out of pocket for a new phone. I also had just switched services and am still paying off the phone I just broke. I needed an unlocked phone so that I could freely switch services according to where I'm living at the time (I move a lot due to work). My friend purchased a phone from Cell2Get and urged me to do the same when he heard of my situation.

I ordered a new unlocked iPhone, which was pricey, but not as expensive had I purchased it directly, and kept switching services to replace it. It honestly didn't take as long as I expected when it was shipped. I was worried I wouldn't get it on time, but I actually called the customer services number and got a really friendly person who was willing to give me all the information I needed. So, not only did I get my phone on time, but I appreciate the fact that the company is friendly to do business with. Great business model and the phone I received works perfectly with my needs!

Date of experience: September 28, 2014
New York
1 review
0 helpful votes
Follow cloey d.
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I never purchase from any online shop. My first purchase is a lumia 950 I had a great experience with cell 2 get i needed the phone for my trip i contact them on Friday Morning and ask if i can get it on saterday i spoke with mitch and he helped to place the order, received the phone today the phone is amazing exacly what i needed its a dual sim phone so i able to use my tmobile sim card on when i travel to mexico tommorow i will be able to use telus sim, so i can have my local phone number and my meixco phone number fast shipping i am very pleased

Date of experience: June 10, 2017
New York
1 review
0 helpful votes
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Fast and reliable
September 19, 2016

I ordered Galaxy s7 phone arrived but came gold I ordered black phone. I contact cell2get they replaced the phone and shipped exchange overnighted and included free case and car charger

Date of experience: September 18, 2016
Arkansas
1 review
0 helpful votes
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Nice, but wrong phone
January 19, 2023

My order went through fine and shipping was reasonable. The only issue is that the listing has multiple errors that lead me to order the wrong model of phone. The picture is of a CAT S62 Pro LTE; and the specs are for a CAT S62 Pro LTE even listing that as the model number, 6GB of memory or ram and the Flir thermal camera. I was however sent a regular S62 phone which only has 4GB of ram and no thermal camera. I am returning the device. Customer service on the phone was very rude and blamed me for the mistake even though the listing is full of errors.

Date of experience: January 19, 2023
New Jersey
1 review
2 helpful votes
Follow vince x.
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Advertised as new but actually sending used phone, missing manual, having calling history before my order date. Return will charge shipping and 15% re-instocking fee. Do whatever to avoid!

Date of experience: June 1, 2013
New York
1 review
0 helpful votes
Follow Donal P.
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Got an extremely rare phone all brand new and complete with all that was advertised! I am now a loyal customer!

Date of experience: March 29, 2022
Kentucky
1 review
0 helpful votes
Follow Melanie P.
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I really appreciate cell2get a lot I couldn't order a phone cuz I had issues with my Internet in my area but so far so good I contacted customer service and they helped me order a phone with a free priority shipping and the phone arrived just a few days after I ordered thank you guys so much!

Date of experience: May 7, 2019
Massachusetts
1 review
0 helpful votes
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Overall good
October 25, 2016

Shipping was late by two days I spoke to customer service and they refunded my shipping cost overall I am ok even that I needed the phone sooner at least they refunded the shipping cost

Date of experience: October 22, 2016
Georgia
2 reviews
2 helpful votes
Follow Rocio F.
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I paid 3 days shipping on July 11th and they shipped the phone until July 19th. They don't tell the truth and never answer. Don't make business with this company.

Date of experience: July 29, 2013
New York
1 review
0 helpful votes
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Such a great website!
December 4, 2020

Such a great websit to buy phones from. After searching throught the web for different websites for a better price for the device i wanted i found it here.

Date of experience: December 3, 2020
California
1 review
1 helpful vote
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Scam artists
June 21, 2020

I purchased a Pixel 3aXL with two day shipping. Fast forward to weeks later I call they give me a tracking number that I track all the way to it being delivered to Brooklyn and I live in CA. They lied said it didn't have enough shipping when my address was never place of destination. I'm out of town for a few days come to find out it was never delivered. I call again demanding to know where my phone is or return my money I don't live in Brooklyn and the jerk starts calling me Karen. Mind you 420.00 of my elderly father's money which he needs his phone had gotten into an accident while I was out of town couldn't get ahold of me and now out over 400.00 and no phone. Then they give me another tracking number and try saying I signed for it when I was in Texas. The post office confirmation says it's with an agent(someone at the post office not me) because it's undeliverable and has what looks like chicken scratch notes but get this the package only weighs one ounce. What cell phone IN A BOX weighs only an ounce? Then they have the nerve to tell me no one lied to me. And they are still making up lies to cover their actions and I have all the documents to prove it

Date of experience: June 21, 2020
GB
2 reviews
3 helpful votes
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Good
February 19, 2020

I am glad that I ordered Xiaomi Pocophone F1 here on Cell2Get because the shipping was on time and the price is satisfactory. The screen and colors are nice. I highly recommend Cell2Get

Date of experience: February 19, 2020