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Cell2Get

Overview

Cell2Get has a rating of 3.8 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,090 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Jessica r.
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Excellent
May 16, 2019

This is the best website to come by if you're looking for a new phone I could say that they have the best customer service and they really do care about what their doing!

Date of experience: May 16, 2019
New York
1 review
0 helpful votes
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Overall great.
September 10, 2019

Indeed was overall great, representatives are nice but shipping takes some time. I will be buying again from them but I would recommend you pay for shipping otherwise it'll take ages to come.

Date of experience: September 10, 2019
New York
1 review
2 helpful votes
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Placed an order for Nokia lumia do the phone arrived but 2 days later I paid for overnight and it arrived 2 days later I called customer support spoke with Melvin and he refunded my entire shipping on the plus side the phone is new and works great but the phone did not arrive on time for my trip. But I got refunded on the shipping so I guess it's ok

Date of experience: June 27, 2017
New Jersey
1 review
2 helpful votes
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Please, and I say it again "PLEASE" do not make business with this company (they don't even deserve being called a company)
Their products are not new at all, they probably get them refurbished from China and re-sell them to customers en the US, that don't know about this fakers.

Date of experience: October 2, 2012
New York
1 review
0 helpful votes
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Very good
June 3, 2015

I found cell2get thru google search for some phones I called to find out some details about the cell phones and decided to by the samsung skyrocket The next day I received the cell phone. In the evening a representative called to conforim that i receieved the phone as accepted. Excellent service. Will buy more phones here

Date of experience: June 2, 2015
New York
1 review
0 helpful votes
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I bought a phone from them about 2 weeks ago and once I got it via free shipping I saw that I got a refurbished phone and not a new phone, after emailing customer service and explaining to them where on the item that I bought on the webpage does it say refurbished on what I purchased, they said I was right and were willing to exchange the phone for me for a new phone. I recommend you call them before making any purchases.

Date of experience: August 30, 2019
New York
1 review
2 helpful votes
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The best company that sells cellphones at a great price and with a great customer serviceis here! The service they gave me was outstandingi had an issue with the phone that I couldn't read the sun card so I contacted them and they replaced my phone immediately

Date of experience: April 10, 2019
New York
1 review
0 helpful votes
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Amazing experience
July 9, 2019

Best experience overall! Good prices. Shipping takes a bit of time but I'm glad that I got myself a new phone in an excellent condition plus I was refunded for the shipping.

Date of experience: July 9, 2019
New Jersey
1 review
0 helpful votes
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Best of the best!
March 10, 2021

Honestly the best place i could definitely recommend to buy your phone from. They always answer the phone and are very helpful for every question needed.

Date of experience: March 10, 2021
Colorado
1 review
6 helpful votes
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I ordered a gray galaxy s6 active from cell2get. I called them first to ensure the phone would be brand-new, sealed, in the box. I chose the free shipping option, because at 2 1/2 weeks until Christmas, it didn't make sense to pay extra for shipping.
I received an email confirming the order, but never received a shipping confirmation. Nearly a week after the order, I am worried it's not going to arrive by Christmas, so I called the store. They will not commit to sending me a shipping confirmation email, but say if I call back later, they can get me a tracking number. Starting to sound a little fishy.
Finally the next day, I get in touch with them again and receive a DHL tracking number through USPS. It only tracks departure and delivery, but shows the phone shipping out of China. I call the store again to confirm this is a genuine samsung, brand new in the box and am told it is. I was also told if I had paid extra for shipping, the phone would have shipped from NY instead of China. That would have been nice to know.
The phone finally arrived yesterday. Still within the shipping window of 5-10 days.
Unfortunately, it arrived in an obviously damaged, opened, used box, and the phone is blue not gray.
I paid for a new, gray phone with a warranty, so I've been trying to reach their store this morning. Still not answering. Here's hoping they stand by their agreement and resolve the issue appropriately. I will update my review based on whether I can reach them and how they respond.

Date of experience: December 22, 2016
New York
1 review
6 helpful votes
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Sold me a FAKE item
November 4, 2022

I placed a order for the LG exalt and as described on the cell2get Website it was supposed to b certified refurbished when it arrived i was stunned to see how they gave me a perfect replica of the LG exalt That Verizon confirmed for me when i gave them the IMEI number and they declined to give me service on this phone cause its FAKE! Do Not Recommend This Website is a bunch of liars

Date of experience: November 4, 2022
mark f. Cell2Get Rep
over a year old

The LG phones you received is %100 original those shipped to
Yi Glick
160 Vintage cir
Lakewood, New Jersey 08701
United States

YOU TRYING TO STEAL FROM OUR COMPANY YOM KIPPUR JUST PAST SHAME ON YOU GANAV!

New York
1 review
0 helpful votes
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Excellent store
January 4, 2017

At&t stop supporting 2g phone I needed a simple at&t phone I called cell2get they helped me to choosea phone that will support 3g on att. Cell2get phone customer support is very nice I contact 3 times same day and they always nice and willing to help

Date of experience: January 3, 2017
New York
1 review
0 helpful votes
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I knpow that a lot of people are skeptical of cell phone retailers. They constantly make monye and have a way of scamming you for a fdew extra dollars and long waits for no reason. I dont know the most about this place but I do that they were kind, calm, and undefrstanding with me, which goes a long way.

I needed a Motorola Edge and needed someone to help me decide which one (color, specs, camera, etc.) I called cell2get, spoke for 4 minutes, and felt like I can start selling the phone to my friends because I knew so much about it! Regardless, the phone was good quality, at a good price, with free shipping (which not a lot of sites offer... heres looking at you drones). I got the phone within a week and it came here practically shining.

You know, i even had to return the case it came with because I already had one (oops, totally forgot!) and that too wasnt a problem. Sent it back, got refunded. Very satisfied customer.

Date of experience: August 9, 2016
California
1 review
2 helpful votes
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I ordered a "new" HTC pure device and realized that the device has been out of warranty for more than a year. "New" doesn't mean it comes with manufacturers warranty like they claim on their website.

Date of experience: March 19, 2011
North Carolina
1 review
1 helpful vote
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ORDERED THE PHONE, WAS SO THRILLED TO FIND IT SO I DID NOT MIND THE PRICE... A MONTH LATER AND NO CELL PHONE RECEIVED; FILLED OUT INFO ON SITE AND A WEEK LATER NO RESPONSE; FILED COMPLAINT WITH BETTER BUSINESS BUREAU... DON'T THINK I WILL GET ANY RESULTS BUT I AM GOING AFTER THEM UNTIL I DO!

Date of experience: October 14, 2013
New York
1 review
0 helpful votes
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Just like the title I really had a great experience with this website. I ordered my phone and I got it exactly on the estimated time. And prices are also phenomenal, you will be saving money.

Date of experience: March 10, 2020
New Jersey
1 review
1 helpful vote
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I wish I would have read these reviews before I purchased. Phones ARE OLD AND DIRTY not new like they falsely advertise. Not sure what to do now as it seems form other reviews here that they will charge a restocking fee to return

Date of experience: July 2, 2013
New York
1 review
1 helpful vote
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Everyone breaks their phones at some point. Really, i think all of these 2 year warrantees should be 2 month ones but thats besides the point. When my Lg Optimus broke I was sad, understanding, panicked, and resolute all within 5 seconds.

I needed a new one

I called lots of people and businesses and got some decent prices on a refurbished version of my old phone. Buying from any of these places wouldnt be such a bad thing. Still, my last sop and best stop was Cell2get. These guys were just honest and straightforward with me. What phone? Which color? Warantee inofrmationl. Everything was made clear to me and, in what was one of the quickest phone calls in my life, I received my NEW LG OPTIMUS phone within the 3-days as promised. I needed something, I called these guys, and I got what I needed. Thanks Cell2get. Keep up the integrity,

Date of experience: July 12, 2016
Saudi Arabia
1 review
2 helpful votes
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Fraudster Site
May 20, 2022

I bought Xperia xz1 Compact and sent me a copy and version of Xperia Docomo with unnecessary apps and also different colors and also user without headset and without original box These are a bunch of scammers, make sure you stay away from them and don't approach them, and I doubt the veracity of those who deal with them and their support. And now I have reached out to the bank and I have to come back. These are scumbags and scammers.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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Great Customer Service, the employee went above and beyond, Adam was great customer he resolved my issue in 5 minutes, I called the place after my order arrived and they were easy to deal with helping me solve a minor issue I felt dumb asking lol

Date of experience: August 24, 2022