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Cell2Get

Overview

Cell2Get has a rating of 3.8 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,090 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Rachel S.
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Ordered from them several times and did not have any issues. Customer service and representative were genuine and prices are fair for what's out there on the market for phones.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
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The best!
April 16, 2019

These guys are the best seller around the internet for cellphones no question about it! I'm glad ive finally found them and gave them a shot! A happy customer here!

Date of experience: April 16, 2019
South Carolina
1 review
3 helpful votes
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Not sure yet how I feel about this company. I received my cell in the wrong packaging with the wrong instruction manual and the screen had a small scratch. I called the company and left a message for them to call me back which they did a few hours later. I spoke with Melvin who was very apologetic. And he assured me that the phone was new but when they unlocked the phones they have to take them out of the package and my phone must have mistakenly been put into the wrong box. I am willing to overlook the scratch (it's very small) and Melvin assured me that they are going to send me the correct manual. Upon receiving the correct manual I will update this review. Also, I think it's important to note that I was given the option to return the phone but chose to keep it because it is a gift for my wife and I don't have time to send it back before her birthday. So all in all not the best online buying experience but as long as they make it right it isn't the worst by far especially considering the price! Still on the fence as to whether I would recommend them to a friend. But after speaking to Melvin I do feel a lot better about the whole situation.

Date of experience: September 9, 2011
New York
1 review
0 helpful votes
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Fantastic!
August 15, 2019

Service is ok could be better phone is as described and good packaging fast shipping and tech support is awesome had little issue setting up my phones they helped me and its been great

Date of experience: August 15, 2019
New York
2 reviews
2 helpful votes
Follow Eric a.
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Worst online purchase I have ever had --Frauds all the way they lied about product they lied about shipping location claimed all NEW in original package it was bogus took forever to arrive after paying for 2nd day air service stay away and never use them

Date of experience: November 27, 2012
New Jersey
1 review
0 helpful votes
Follow Hamsalem V.
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DANG these people are FAST! Ordered on Monday. Order arrived on Wednesday. I needed an 'old person' cell phone, with a LOUD speaker and BIG FONTS. Cell2get had an LG VX4700 it was Shipped to my door in two days it was only $5

Date of experience: November 8, 2015
New York
1 review
5 helpful votes
Follow Shani B.
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This company was actively engaged in providing excellent customer service and followed up on every detail of the purchase. I would use them again and highly recommend them for your cell phone needs. I purchased two HTC phones, HTC Hero and the HTC EVO and I couldn't be more happy with my choice of online retailers.

Date of experience: November 30, 2013
New York
1 review
0 helpful votes
Follow Robert J.
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Excellent and super professional. Buying my first phone from them came in the mail as advertised and was on par with shipping. Would gladly buy again from them :)

Date of experience: October 14, 2022
Minnesota
2 reviews
2 helpful votes
Follow Kent J.
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As reported by others, phone I received came in open box, with packaging clearly tampered with. Phone back was scratched, and rubber-hinged cover over micro-usb port was absent on the phone. Clearly, NOT new. George, a company rep with whom I spoke, attempted to explain this all away by saying each phone is opened and connected to their computer to "unlock". I'm willing to accept this might account for the packaging, but not the scratches or damage to usb cover.

Also, delivery was s. L. o. W. Paid for 2nd day delivery, received phone in 9 days. Melvin, another company rep I spoke to on this issue said shipping charges would be refunded. After 10 days, another call and rep said shipping charges HAD been refunded. However, no sign of credit yet applied to my credit card account.

Company delivered used phone, took inordinately long to do so, and has repeatedly employed deceit if not outright lies when I've contacted them seeking resolution to my concerns.

As for the phone, even despite being used, it is so far meeting my needs. It's been less than a month, though, and if I pay for what is advertised as a NEW phone, I expect a NEW phone. And I definitely do not appreciate being lied to. My advice? Pay a little more and shop elsewhere.

Date of experience: July 19, 2013
Arizona
1 review
2 helpful votes
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WORST COMPANY EVER!
July 15, 2013

WORST COMPANY EVER! I waited 17 days for my phone to come and it turned out to be the wrong phone for the wrong carrier. After THEIR huge mistake they made me pay to send it back and I have been waiting for my replacement for 13 days now. I ordered my phone on June 2 and it is now July 15... What a joke.

Date of experience: July 15, 2013
New York
1 review
0 helpful votes
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Stunning!
December 4, 2019

Stunning seller and overall a great experience online. I got my new lg g8 from them about a week ago and I can only say good things and recommend these guys to everyone!

Date of experience: December 4, 2019
New York
1 review
0 helpful votes
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I ordered unlocked iPhone celltoget, which was pricey, but not as expensive had I
Purchased it directly, and kept switching services to replace it. It honestly
Didn t take as long as I expected when it was shipped. I was worried I wouldn t
Get it on time, but I actually called the celltget number and got a
Really friendly person who was willing to give me all the information I needed.
So, not only did I get my phone on time, but I appreciate the fact that the
Company is friendly to do business with. Great business model and the phone I
Received works perfectly with my need

Date of experience: March 1, 2016
California
1 review
0 helpful votes
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Nokia lumia 980
May 9, 2016

Bought two nokia lumia 930 on line. I got them in a few days, well packaged. The website is easy to use and there is a missive range of tempting toys. Look forward to the next order

Date of experience: May 9, 2016
Georgia
3 reviews
2 helpful votes
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Great Service!
June 7, 2015

They have great customer service and prices! I was excited to see that there were more phones available to choose from. This is a great company to use.

Date of experience: June 6, 2015
New York
1 review
0 helpful votes
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Great company!
June 17, 2019

To get to the conclusion i want to say that these guys really do have a really good customer service and care for their customers. I will be buying more from them. They are the best!

Date of experience: June 17, 2019
New York
1 review
0 helpful votes
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Solid website!
March 23, 2020

Solid website and amazing customer service and were very quick and helpful to answer my questions. Gotta say that I made a purchase with them and I don't regret anything from it.

Date of experience: March 23, 2020
New York
1 review
0 helpful votes
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Very good seller
December 3, 2017

The phone literally came in 2 days after it was purchased and it was exactly how it was described if not even better next time I buy a phone it will be off of this seller best prices around!

Date of experience: December 2, 2017
Hong Kong
11 reviews
38 helpful votes
Follow Wai S.
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Definitely YES
January 16, 2020

They have free shipping and the prices are decently reasonable. I don't like the site's design, but hey it's the service that matters. Go for it, or I must follow their style and say: go4it :)) ))

Date of experience: January 16, 2020
Bangladesh
1 review
0 helpful votes
Follow Ryan E. P.
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I was at first worried when i placed my order with them, but after actually seeing it being shipped and arriving on time i was blown away. I would totally buy another phone from them.

Date of experience: January 13, 2024
New York
1 review
0 helpful votes
Follow Gregory a.
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The conditions of phones that I've got were on time and very well packed! The phones are new and I'm very satisfied with my purchase from them! Will happily buy again in the future! :)

Date of experience: April 9, 2019