• Catrice Cosmetics

Catrice Cosmetics

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Overview

Catrice Cosmetics has a rating of 2.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Catrice Cosmetics ranks 222nd among Cosmetics sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
1
See all photos
How would you rate Catrice Cosmetics?
Top Positive Review

“Love the new Skincare range”

Sarah H.
7/3/20

I purchased the booster serum and balance hydro spray from them. Bit skeptical at first because the prices were quite inexpensive but I've been using it for a couple of weeks and they are some amazing products. My skin actually feels much better, smoother and softer than before.

Top Critical Review

“Misleading advertising”

Liliana g.
9/3/23

I'm very disappointed with how this brand markets this product through misleading advertising. This is not very not good for branding. Initially, based on the picture on the box, I was under the impression that there would be four brushes that would be a part of the package. To my disappointment, we only received one brush instead. It's ridiculous to expect us to pay 40 dollars for a bag and one small brush. As a result, it completely ruined the brand for me and from now on, I will not be purchasing anything from a brand that resorts to this kind of business tactics in order to get some purchases. Would not recommend.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user lilianamahira
1 review
0 helpful votes
September 3rd, 2023

I'm very disappointed with how this brand markets this product through misleading advertising. This is not very not good for branding. Initially, based on the picture on the box, I was under the impression that there would be four brushes that would be a part of the package. To my disappointment, we only received one brush instead. It's ridiculous to expect us to pay 40 dollars for a bag and one small brush. As a result, it completely ruined the brand for me and from now on, I will not be purchasing anything from a brand that resorts to this kind of business tactics in order to get some purchases. Would not recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user melloneys
29 reviews
50 helpful votes
March 10th, 2019

I have purchased several Catrice products in the past, they were good enough for the price BUT there are better cruelty free brands now. Catrice's products and packaging are a tad dated now... sort of feels like I would by their stuff for my very elderly mother. Quality is okay but the products do not last a full day or night, top ups needed.
I do like the smell of their liquid foundation though, but if I get any in my eyes, say on the water line, it stings like hell. But at least no bunnies have to feel that sting.

Thumbnail of user rdeandra84
1 review
1 helpful vote
September 29th, 2023
Verified purchase

I sent 3 emails to their customer service Dept stating that my order was never received. I never heard back. I received a review request from them and left a review stating that I did not receive the order. They found time to reject my review but didn't have the time to address my missing order or issue a refund. I hope their business shuts down soon.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifery60
94 reviews
135 helpful votes
August 1st, 2018

I thought this brand wasn't too bad. I saw their concealer palettes online and bought it but the coverage wasn't great. It was nice and creamy on the fingers though.

Thumbnail of user shellys399
1 review
6 helpful votes
July 25th, 2022

It has been almost 2 weeks since placing an order. It is saying unfilled order status on the website. I have sent multiple emails to customer service and no response. Im beyond frustrated. I will not purchase from them again.

Thumbnail of user kendallp32
Sarah H.
1 review
0 helpful votes
July 3rd, 2020

I purchased the booster serum and balance hydro spray from them. Bit skeptical at first because the prices were quite inexpensive but I've been using it for a couple of weeks and they are some amazing products. My skin actually feels much better, smoother and softer than before.

Thumbnail of user donnag2181
1 review
0 helpful votes
October 18th, 2023
Verified purchase

No way to contact customer service - my bronzer was not wrapped and broken to smithereens upon arrival I wish I could give zero stars

Thumbnail of user jumarig
1 review
0 helpful votes
May 6th, 2023

I must say i never would say it but there foundation is soo good and dont get any acne and they dont cost a fortune that helps quite alot

Products used:
Foundation

Value
Quality
Thumbnail of user vivianc194
Jeff R.
1 review
0 helpful votes
January 31st, 2020

Catrice Cosmetics are very affordable. They have concelears for $6 and foundations for $11 which is quite cheap. However, their products are amazing despite being so cheap. The quality is wonderful and you will never guess that it is so cheap.

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