Cask Cartel Reviews Summary
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 13th among Food & Drink sites.
Instant Feedback
Hubby wanted a specific bottle for his birthday so I obliged, but the shipping was outrageous Even with the high shipping cost it still took 2 weeks to arrive. We won't be ordering from here again.
Order received in about 6 weeks. Was kept informed throughout the process.
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I gave them to my son in law with a flask. He loved all of them!
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I was looking for a bottle of peach tea rum for my wife's birthday. Couldn't find it anywhere. Found it with Cask Cartel and had it delivered. Life saver!
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Purchased a gift from Cask Cartel for a friend. The ordering and shipping processes were easy and I was informed at every step of the process. I would recommend!
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Excellent bottle and delivery for my taste buds enjoy and cheers
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Fantastic product safe delivery. No complaints in any form.
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Easy to shop
Communication was good
Product arrived fairly quick
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Husband loved this gift! This was a great idea and something different for me to get my husband this year. Delicious and unique!
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Easy to check out and find products I wanted. Shipment came carefully wrapped.
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Very good service no doubt but It is very expensive.
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Easy to place an order for exactly what I wanted. Package arrived on time and in perfect condition. Thank you!
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Always get nervous with shipping bottles. The packaging was sturdy enough to withstand a rollover crash! Well done!
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I placed the order for a Christmas gift on 12.19. The item was delivered on 12.30. I wouldn't have ordered anything if I knew it would take 11 days to be delivered, there was no indication at ordering that it would take so long to be delivered. It missed the holiday, and I am very disappointed.
We are so sorry to hear that you were not satisfied with the delivery of your order with the CaskCartel.com Marketplace. Our retailers do their best to ensure all orders are shipped out as quickly as possible. However, all disclaimers state shipping time frames and once shipped, tracking is sent out via email to follow the movement of the package. Unfortunately, during the Holidays, are retailers do expereince delays which is also in each disclaimer on the website as our team wants to be as transparent with our customers as possible. Again, we do apologize that your gift did not make it in time for the Christmas Holiday. Please do not hesitate to reach out to our customer service team in the future for any updates on your order, etc. We appreciate your business and value you as a customer.
Ordered it right before Xmas and still had fast delivery.
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I've looked for this scotch for a long time and found it through you. The process was great but I just wish that the timing was a little more precise. I'm gone majority of the month and my time home is only weekends except for one week a month. If I knew exactly when to order to ensure that I'm home when it's delivered so I can sign for it.
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I had a great experience with my first purchase for Cask Cartel and I will continue to use them, but I was disappointed in this last order because the distributor they used was in Florida. I thought it would come directly from the distillery that sells the whiskey in NC. The order was to go to Maryland. NC is closer. I purchased it for my cousin for Christmas. When I ordered for myself, in Georgia and for Thanksgiving, it came quickly so I thought the same would happen for his gift, but it got to my Aunt's house after he left. Thankfully, he will be back in the spring, but a special occasion was missed.
Thank you for sharing! We appreciate the feedback and are so sorry to hear that you were not satisfied with your second order placed.
I totally understand a lot of these bottles are hard to find, but some of these prices are pretty high compared to retail. I guess it is how bad you want it.
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Twice now I have ordered through Cask Cartel. Hard to find liquors in my area. Always can find with you. Thank you.
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It was smooth, amazing, beautifully presented. I will order from the website again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear that you were not satisfied with the shipping costs or time frame. Please know that our retailers do their best to ensure all orders are fulfilled as quickly as possible.