Cash For Gold

Local jewelry store appraisal $680
Cash USA GOLD offer $20 which included 10% bonus….
Lowball by 97.05%.

HELL NO!

So out of 1270$ silver quoted of4 bars they offered six hundred price of two bars I sent in 4 then they tried 975 I said I wanted what quoted for don't waste time with them complety bs

I sent in gold to be valued and paid. I did not agree with their evaluation and have asked to have the gold returned as advertised I have sent numerous messages to have the gold returned. I have not Not received the gold

Know the weight and approximate value of your gold because they will definitely try to cheat you. Sent in my gold and they quickly made an offer of 1/4 the value. I declined the offer and asked for my items to be returned. They would not return them and just kept asking what I expected to get. A week and a half of asking them to return or I'd file a complaint they finally called and said they made a mistake and offered a more reasonable price. They are hoping people are stupid and desperate for money and they sure won't return items when asked. Try Express Gold Cash as they have always been very honest with me.

I'm still shocked at the low ball offer they sent me. Had a ring appraised for over $800 they offered 144 and that's including some silver. I definitely wouldn't waste my time or energy again on them!

I had sent two items to them and stated to me that is wasn't enough value. So I got a second opinion the pawn shop bought my pendant and necklace this place is a lousy and scam. Never do business with them they are fake liars.

I was nervous about sending my jewelry from the mail despite Cash For Gold saying it was completely safe and insured. It turns out I had every reason to be nervous. They send the appraisal it. It is basically a Fed Ex envelope that is pre-addressed. I put my jewelry in there and brought it to Staples as they have an inside box that I thought would be safer as there is not a brick-and-mortar Fed-Ex where I am located. After that, $5000 worth of jewelry vanished. FedEx says there is no tracking number and tells me to contact Cash for Gold. Cash for Gold is telling me to contact Fed Ex. The insurance will not cover it because it was not scanned in before it vanished off the face of the earth. Cash for Gold says there is no proof I dropped it off. I lost a lot of money, Please do not make the same mistake I did. Take your jewelry to a local jeweler or a pawn shop.

! BEWARE! They pay you waaay less than what your gold is worth!

I sent in a 1oz fine gold coin, which was worth $1816 according to cashforgoldusa's own gold price calculator. Luckily in my case it was easy to determine the actual value cause I knew the exact weight and that it is fine gold.

The offer they sent me was $1300, which supposedly also included the 10% bonus! I called them and said that I know what my coin is worth and that it is insane that they are trying to make a profit of over $500 off my one coin! One minute later I was offered $1660, $360 more…

Do not just accept the first offer they make! This company is trying to deliberately rip you off!

This place is a joke! To begin with, I sent a 14k gold ring that I paid 800 for, 4 silver rings, a silver bracelet, and a 14k gold necklace with a gold pendant. They only wanted to give me 55 dollars and 67 cents! For all of it! And the website states if you decline their offer they will immediately return via priority mail within 24 hours.not the case! They wanted to hold onto my jewelry and not send it back! They were still trying to make an offer of just 88 dollars when I already told them to send it back. I had to call 4 times just to get it shipped, which I am still waiting on it! The lady told me yesterday it would be overnighted.lie.the tracking number says it won't be here until Friday night! WTF! People, sell your jewelry else where and don't waste your time! You would be practically giving your stuff away! And plaid games with when you decline! If I could give them no stars I would!

Although customer service was ok my offer was a third of what I should have been offered- I'm not dumb I tested and weighed everything and even eliminated anything possibly doubtful and was still shocked by the offer but when they tried to accommodate me I said maybe if you double the offer and they did so anyone else should do the same doubling the offer was fair in my opinion

I didn't realize that, merely by requesting a selling kit, I had agreed to terms of service that are damaging to the user. That meant that, after I realized I had accepted a lowball offer on a piece, I couldn't get it back.

Their BBB page is almost impossible to find and other another company name for a reason — they are afraid of reviews.

This is my second time using Cash for Gold USA, and the first time that I used them last year they offered me an offensively low price for my gold. They then called to work out a slightly higher price, and although it was still very low, I accepted due to financial difficulties at the time. This time, they've really ticked me off. They're still in possession of my jewelry and I just received an offer of $181 for over $1,000 in gold. I'm so disgusted that I immediately came here to leave this review. I'm definitely going to have them send my gold back to me asap. Seeing that they started at $181, there's no way that their second offer won't also be extremely insulting. I understand that they've got money to make too, however these people are literally trying to ROB YOU! How are they the #1 online store for buying gold with offers like this? Do NOT WASTE YOUR TIME. I can tell you from using their services twice now that they're not interested in helping you make money, it's all about their bottom line. Oh, and I forgot to mention, my offer INCLUDED the 10% more money coupon that they give out if you send your jewelry to them within 7 days. Lol what a joke. Cash for Gold USA, you're a disgrace. You're ridiculous and insulting, and quite frankly should be ashamed of the way you rip people off. Or TRY to rip people off- lol. I'm not desperate for money this time, so take your $181 offer, and shove it-
Amanda

Absolutely the best customer service I have ever dealt with. They were immediately responding to all my emails and messages. I have poor phone service and I ended up ordering about 6 appraisal paks. It was a mess I was afraid it would delay everything if not get lost in the process. I emailed with my concerns. I had shipped my expensive silver out with an overnight Fed ex label they sent and I was petrified i had something mixed up somewhere. They contacted me immediately and relieved my mind all was in order. I was updated every move every moment. I was in contact through text email and phone and always a real live person was there to talk to me no waiting! Package arrived there early and in less then 48 hrs from time I dropped the box off and it didnt go out till next day even. I got a very reasonable offer and I am extremely satisfied with my choice to use Cash for Gold. Wish I would have known this months ago instead of checking everywhere else. I will never go anywhere else and Highly recommend them. I also have been a seller on ebay since 1999. So I have a clue.

The CEO of this company is a swindler and a scammer. He buys your gold at crap prices and flips it for mega bucks. Worthless company save your gold. How you think he's gotten rich off of dummies.

I've dealt with this company a couple times. The first time I ever sent anything into cash for gold USA, the offer they sent me was way higher than I expected. The second time I sent something in the offer they sent me was low so as we were messaging I told them I thought it should be more and they basically doubled it. There were some things in there that weren't real gold. They even sent the items that weren't real back to me. Which I had no use for but I thought that was pretty cool. People have such bad experiences because they make bad decisions like clicking "send me a kit" versus The link directly above it that says "overnight FedEx label" I totally recommend them just don't accept the first offer. Communication was without a doubt the best I've experienced. I failed to mention that I worked in a pawn shop for 10 years so I kind of know a little something about gold. Just because you have digital scales and can copy and paste gold content from Google does not make you an expert in gold. Haters are going to hate, but think about the people that you know that are haters... For the most part they're Karen's and they're idiots.

I sent some coins to these people and they didn't even look at them it look like. They put everything in a box and sent it back. Don't use CASH FOR GOLD USA because they don't want your stuff they should be called CASH FOR RIPOFF USA!

I was offered 1/3 of what my local jewerly store offered me. The items go in FexEx, but if they arrive Friday afternoon you have to wait until the next business day which is Monday to get the offer. I received offer that was way too low and declined. Now I have to wait all week to get my items back. Gold calculator on their site is not any where close to what you will receive. All in all a very back experience.

I sent 57grams of 10k gold valued at $1500 there offer was $450 even though the state they pay full value it's bull S!&@; keep you gold!

Gave me an absolutely horrible offer $235 for platinum, gold, and multiple diamonds and then claimed it's because it was marked up 20x the value. I have had my jewelry appraised and the appraisal was the value I was going off of not the purchase price. Then they mailed my stuff back rather than sending it FedEx. It wasn't even in the box I sent it in, it was left in a bag to be tangled and damaged and then no signature was required and thousands of dollars worth of jewelry was dropped off at the wrong location and I had to track it down. When I emailed them they said I had to call the police and ZERO acknowledgment of any wrongdoing. RUDE and HORRIBLE customer service with blatant disregard for your things or their value. NEVER AGAIN!