Tamara S.

Tip for consumers:
Don't trust them

Products used:
Gave me an absolutely horrible offer $235 for platinum, gold, and multiple diamonds and then claimed it's because it was marked up 20x the value. I have had my jewelry appraised and the appraisal was the value I was going off of not the purchase price. Then they mailed my stuff back rather than sending it FedEx. It wasn't even in the box I sent it in, it was left in a bag to be tangled and damaged and then no signature was required and thousands of dollars worth of jewelry was dropped off at the wrong location and I had to track it down. When I emailed them they said I had to call the police and ZERO acknowledgment of any wrongdoing. RUDE and HORRIBLE customer service with blatant disregard for your things or their value. NEVER AGAIN!