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Robert L.

2 Level 2 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Home & Garden, Business, Computers & Technology

Member since March 2020

  • Reviews

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  • First Reviews

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Review Distribution

3 Reviews by Robert

8/18/20
First let me preface this review. I'm not being paid or associated with Classic Automotive Inc, in any way. They were formally Earls Body Shop. I was a customer recently and a very happy customer! Anyone who owns a Mercedes Sprinter knows how hard it is to find a body shop to do body work on Sprinters due to their height and size. It's another to find a shop that does Mercedes quality paint and body work. Look no further, John@ Classic will take care of your Mercedes from the time you walk in until you leave, and you'll leave totally satisfied! My Sprinter was hit by a large tree, and when I got it back it was beautiful again! They even helped me get some parts I needed for my Sprinter unrelated to the body work. These guys are great. I can't say enough good about Classic Automotive in Manassas, VA. Thanks for a great job John!
8/4/20
With gold at record levels I decided to sell some scrap gold I had. Unlike many uninformed consumers we are a commercial business with digital scales, the means to assay gold, and we keep up with current gold spot prices. First it took about 5 days to get the "mailer" which is very small. I had a hard time fitting everything in the supplied mailer. Second, the mailer goes USPS which took almost 4 days from VA to Mass and the same on the return trip back. At the time the mailer was received the spot price of gold was over $2K. To determine gold value using grams, it's 28 grams to an ounce, or 31.01348 grams for a Troy ounce. Take the spot value divided by the gram amount of gold you have, equals the value for 24K, to determine value at 18k take the 24K value times. 750, equals the value at 18K, for 14K the gram value times. 585. Bottom line is I already had the weights and approximate value determined before I sent the gold. The amount offered by cashforgoldUSA, initially was below 50% of the spot value for gold! I actually hit the accept button on the acceptance email by accident but emailed them immediately to tell them I wanted my items back, the offer was a ripoff... crickets, zip, nothing. They would not return my emails. I called and they answered the call, after giving my name they asked me why I wanted my things back and I told them they were trying to rip me off. We went back and forth and they offered a little more for specific items which I agreed to. Not because it was great or fair offer, but because I just wanted to be done with these people. Out of state law suits are not profitable ventures for items less than 15-20K dollars, and they recognize this. You would have to fight with them in Mass. Courts. So you read the great 4 and 5 star reviews... me too. Here's how they get those. Ever wonder why there are no reviews under 4 stars. Not because everyone is so happy with their deals. After they send you the offer and you accept, like lightning they send an email asking for a review. I tried to post one with 1 star, multiple times... would not go through, 2 stars same outcome, 3 stars, same. So they only accept 4 and 5 star ratings, making it harder to get an honest review of this place. Go to ripoff reports or the complaint board and you'll get a better understanding of this business. I would not recommend this business to anyone. RUN AWAY from these axxhats! Don't believe the claim they pay 3x more than anyone else in this business. Absolute B. S, I happen to know that is a lie, they do not! I forgot, so you remember:"if it's too good to be true, it probably is". That said there are some honest, fair gold buying sites online. Unfortunately based on my experience, cashforgoldUSA is NOT one of them.
3/25/20
Our experience with Norwall power systems was not what we expected. We paid well in advance. About $11k in advance. They were supposed to ship to SAIA in Laurel, Md. And we would pick the generator up at their dock without a 3rd party shipper. Norwall messed up the whole delivery by not filling out the bill of lading correctly. The generator ended up going to a 3rd party shipper anyway. The 3rd party shipper DID NOT have a long fork forklift, so they could not load our trailer from the rear of the trailer. They wanted to set the generator on stacked pallets, then push it into our trailer! Total Fred Flintstones at RDX Freight! This is exactly what we were trying to avoid. Norwall customer service today 3/25/20 was unbelievably rude, in so many words blaming ME for trying to inspect the delivery ( in their invoice legal baloney, they tell you to inspect the delivery and it's contents, like the fright container in comes in. Today they said you can't do that. Lots of double talk in the invoice wording)) and the prime shipper for the shipping problem, and then tried to chastise me by giving me a lesson in logistics syntax... when the bottom line is, it was Norwall who made this mistake all along. End of story. Totally unapologetic, basically it was my fault not theirs. Once you send your cash to Norwall you are pretty much on your own. If you are shopping price, their prices are good, if that's all you need. If you also need customer service and like to deal with nice people, you won't be happy doing business with these people. They are absolutely not friendly, held harmless for everything and anything, rude and the customer service is non-existent.

Oh yea they started to add an extra freight charge to their "free freight" advertising, but don't tell you upfront. Do business with them at your own risk.

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