This company is not all they claim to be...
Here is the test: Weigh your gold and send your gold to Cash For Gold. Then, wait for the super low ball check that you receive in the mail because this is the only way they do business. They won't contact you at all but will send you a check in the mail for PENNIES on the dollar for your stuff. When you receive the check, IMMEDIATELY call them and let them know you want your stuff back and VOID the check. Then, wait for your gold to be mailed back and send it to another one of the better known gold buying companies. I guarantee you that the offer you get from Cash For Gold will be MUCH less than any other company that you send the exact same amount of gold to. As a test, I sent 3 different bags of 14kt gold to 3 different companies, with each bag containing 9 grams of 14kt gold. At the time, gold prices were reasonably high (over $2,000 an Oz) and I knew what to expect as a fair price for 9 grams of 14kt gold. The Cash For Gold offer was so much lower than the other 2 offers I received. I actually laughed when I received the check from Cash For Gold and immediately voided the check, called them and requested to cancel the sale and for them to send my stuff back. I still have the voided check and I have posted it here for your review. Cash for gold lied on the Trusted Pilot website. They responded to my review that I posted and said they have never done business with me in their 15 years of doing business. Trusted Pilot does not allow you to upload attachments so I could not catch them in their lie and post this check. But, this site does allow attachments and this check proves that they LIE. CFG "says" they are a 5 star company but, They are not. But, PLEASE don't take my word for it. Give them a chance to let you be the judge. Try my test and see for yourself. They do not give you the best offer when selling your gold, they low ball you badly. They show a gold calculator on their website which shows how much your gold is actually worth but when you send it in to their company they try to offer you about 20-25% of the actual price that your stuff is worth. I do understand this business and would understand a 50% offer to sellers but not a 25% offer. Anyone with experience in buying/selling gold knows that is a very low offer. Cash For Gold did send my gold back to me as requested and they did not keep any of it. But, you need to read their instructions to get your stuff back and you need to act fast. My gold weighed the exact same as when I had originally sent it so, they do send your stuff back if you meet their deadline to approve or deny the sale and request it back and DON'T CASH THE CHECK!. RESEARCH people. Do not accept the 1st offer from any company. Check at least 3 companies and compare the prices. Don't accept the first offer. Call and negotiate if you don't like the 1st offer. If the company won't negotiate, go somewhere else. I did... TRUSTED PILOT, you need to allow reviewers to post pictures with their reviews so that the reviews given are more trustworthy and proves what the reviewer writes. I have a voided check showing my offer from Cash For Gold, the weight and type of Gold sent and date sent. This proves that my review is real and cast doubt on any rebuttal from the company. Please consider opening up this option for people. Displaying a "date of experience" does not show that a review is genuine. But, PICTURES DON'T LIE... CFG lied in their response to my trusted pilot review but let's see what they say about this review...
BE HONEST
Express Gold Cash and EBay
With gold at record levels I decided to sell some scrap gold I had. Unlike many uninformed consumers we are a commercial business with digital scales, the means to assay gold, and we keep up with current gold spot prices. First it took about 5 days to get the "mailer" which is very small. I had a hard time fitting everything in the supplied mailer. Second, the mailer goes USPS which took almost 4 days from VA to Mass and the same on the return trip back. At the time the mailer was received the spot price of gold was over $2K. To determine gold value using grams, it's 28 grams to an ounce, or 31.******* grams for a Troy ounce. Take the spot value divided by the gram amount of gold you have, equals the value for 24K, to determine value at 18k take the 24K value times. 750, equals the value at 18K, for 14K the gram value times. 585. Bottom line is I already had the weights and approximate value determined before I sent the gold. The amount offered by cashforgoldUSA, initially was below 50% of the spot value for gold! I actually hit the accept button on the acceptance email by accident but emailed them immediately to tell them I wanted my items back, the offer was a ripoff... crickets, zip, nothing. They would not return my emails. I called and they answered the call, after giving my name they asked me why I wanted my things back and I told them they were trying to rip me off. We went back and forth and they offered a little more for specific items which I agreed to. Not because it was great or fair offer, but because I just wanted to be done with these people. Out of state law suits are not profitable ventures for items less than 15-20K dollars, and they recognize this. You would have to fight with them in Mass. Courts. So you read the great 4 and 5 star reviews... me too. Here's how they get those. Ever wonder why there are no reviews under 4 stars. Not because everyone is so happy with their deals. After they send you the offer and you accept, like lightning they send an email asking for a review. I tried to post one with 1 star, multiple times... would not go through, 2 stars same outcome, 3 stars, same. So they only accept 4 and 5 star ratings, making it harder to get an honest review of this place. Go to ripoff reports or the complaint board and you'll get a better understanding of this business. I would not recommend this business to anyone. RUN AWAY from these axxhats! Don't believe the claim they pay 3x more than anyone else in this business. Absolute B. S, I happen to know that is a lie, they do not! I forgot, so you remember:"if it's too good to be true, it probably is". That said there are some honest, fair gold buying sites online. Unfortunately based on my experience, cashforgoldUSA is NOT one of them.