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carVertical

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GB
1 review
0 helpful votes
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Avoid its a car crash
January 24, 2025

Bought a report 29.99 which I thought expensive it certainly was I paid 29.99 for NOTHING! Report seemed OK but could not download it as normal and had to keep accessing by a link.One month later tried to access and it says basically report no longer svsolable and they font have copies! I emailed they replied that it was possible to download if I looked under the HELP section BUT jnless I needed help why look there? I assumed the link was the way to view! They also said as they no longer had the report I could buy it again with a 20%discount!
Absolute rip of merchants no instructions how to save report then rip you off! Avoid these clowns and make it known to all these u tubers promoting it its a scam! AVOID AVOID AVOID

Date of experience: January 1, 2025
Evelina K. carVertical Rep
3 months ago

Thank you for your feedback - we really appreciate your thoughts. Our reports are available for 30 days, during which we provide the option to save them in PDF format. This ensures you can keep the report for future reference if needed. The validity period is indicated in the report itself and in the "My Reports" section while the report is active. We hope this clarifies things, but if you need further assistance, feel free to reach out at support@carvertical.com.

Finland
1 review
0 helpful votes
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They cheat
October 31, 2024

I purchased 3 car checks but received only 1 report while the other credits disappeared from my account... I mean come on!

Date of experience: October 31, 2024
Evelina K. carVertical Rep
6 months ago

Hi there, thank you for sharing your experience, and we're truly sorry to hear about your lost credits - this is not the experience we want for our customers, and we understand how frustrating this must be. This might happen due to various reasons, like an incorrectly entered email address or having more than one account. If you could provide details about your transaction, we’d be more than happy to identify your purchase and assist you in resolving this issue. Please feel free to reach out directly (support@carvertical.com)—we’re here to help!

Lithuania
1 review
0 helpful votes
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Not usefull
June 20, 2024

States that a car had only one incident (damage), but after purchasing another company's report, it turned out that there were two incidents. Does not correctly indicate a car model in the report and does not show any features of a car.

Date of experience: June 20, 2024
Ecuador
1 review
0 helpful votes
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Scam company
July 22, 2024

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Date of experience: July 22, 2024
Evelina K. carVertical Rep
9 months ago

Hello, thank you for your review. We're truly sorry to hear about the situation you've faced. In case of any questions or concerns regarding the service do not hesitate to contact our Customer Support team at support@carvertical.com

Romania
1 review
1 helpful vote
Follow Ciobanuc I.
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The ifos are too week.
I though that Car vertical is a useful tool to find more relevant information.
The same information I already found them and still can receive from free, reliable and trusted open sources.
The last two information regarding the ITP are innacurate, mostly the last information from this year regarding my car
Even if the car was in official Hyundai service for an official recall, the Car vertical couldn't offer me any information.
Shame!

Date of experience: June 26, 2024
GB
1 review
1 helpful vote
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Very quick and reassuring service, especially as I needed to make a decision quickly. Slight problem getting a Northern Ireland (not GB) number plate accepted but after several attempts the plate was recognised. Good value and could save you a great deal of money not to mention stress!

Date of experience: June 29, 2022
Lithuania
1 review
4 helpful votes
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Highly affordable
March 23, 2024

The price is highly affordable compared to other companies if you buy multiple reports. It is however on the high side if you purchase a single report, but considering that you want to proof check multiple cars before buying one, having access to multiple reports is not an issue.
The report provided in my purchase was well documented and easy to read, although I did expect to have more information, but I assume buying a 20 year old car some information will not be available due to the fact that it is so old.

Date of experience: March 21, 2024
Romania
1 review
0 helpful votes
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How to buy a car
June 16, 2022

My experience buying my first car. In the beginning I want to tell you that this is nice app, easy to use and very professional. I searched 3 cars and two of then were hit. I hope it will help you too. Have a nice day!

Date of experience: June 15, 2022
Romania
1 review
0 helpful votes
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Excellent Service
November 12, 2019

Finally, a simple and efficient service that allows you to gather information about most of the SH cars out there. I am really pleased with it, as it has helped me decide on my first car purchase, after seeing its full history.

Date of experience: November 11, 2019
Austria
1 review
5 helpful votes
Follow Hrvoje K.
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Waste of money
January 9, 2022

I've purchased a report which has literally 0 value (no information whatsoever). Tried couple of other car checks - and result is exactly the same. I seriously question if business is legitimate since all the cars I queried are relativelly new in age, have service history etc.

Date of experience: January 9, 2022
Bulgaria
1 review
1 helpful vote
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I've paid to get few VINs checked and out of 3 vehicles they did not produce a single useful results. Just random facts that I can google anywhere. Don't do my mistake and save your money. They support is useless in that regards.

Date of experience: July 19, 2021
California
2 reviews
2 helpful votes
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The only way to feel secure when building a Harley from the ground up is with the security knowing the vehicle has a clean history and and above board with no stolen parts of salvage records to devalue the restoration efforts. My investment in producing a great restoration of a vintage Bike can go forward without worries...

Date of experience: May 5, 2022
Belgium
1 review
2 helpful votes
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The report was wrong, with general information, odometer with a difference of 20-30,000 km more. It didn't help me at all, it even confused me not knowing what to believe. Apart from the fact that you give money to charity, you are also deceived and stupid.
This site does not have a contact phone number (as a normal site should have), so you have no one to talk to or ask for clarification. They take your money, give you wrong and little information and then don't answer at all.
Fraud on the face!
Avoid this site!

Date of experience: December 18, 2023
Romania
1 review
0 helpful votes
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Not recommended!
April 10, 2024

The report is nothing like your model. There are much fewer details than I expected, and if I don't understand something from the report, I have no one to talk to: for example, the country of origin shows "Unknown". What do you mean?

Date of experience: April 10, 2024
Serbia
1 review
6 helpful votes
Follow Dusan L.
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Scam
November 7, 2020

Car Vertical is a scam! I paid $30 for two car reviews and didn't get one single report! What I got is general data about a car type you're purchasing only! There is no mileage and car history at all! I sent them two emails but they haven't answered. There should be legal actions taken against these cheaters!

Date of experience: November 7, 2020
California
1 review
0 helpful votes
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Partially good
June 23, 2024

The information about odometer of the car I checked was almost missing - just two records. I had to pay to different site to get service history of the car online. Other info is OK.

Date of experience: June 22, 2024
Latvia
1 review
1 helpful vote
Follow Sanita R.
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No information was provided on the extent of the damage to the car. I think that it can be found out in the databases of insurers and police of the specific country.
Paying for a report is too expensive if you can't get complete information.

Date of experience: March 6, 2024
GB
1 review
5 helpful votes
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Car Vertical
May 7, 2022

When compared to Total Car Check it's not as good. Doesn't give a clear number of previous keepers. Not as well laid out just over all not as good as Total Car Check which I had been previously using not to mention the price difference with Car Vertical being much more expensive with the price being £21.58 for 2 reports.

Date of experience: May 7, 2022
GB
1 review
0 helpful votes
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Not a full mileage history!
August 19, 2023

Purchased recently a report of the car that was imported to Poland from Denmark.
Report only included 2 mileage points, when the car was very new 17km, and most recent with just below 140k km, nothing in between.
I went on the Danish government official website and was able to check mileage history from inspection records and found out not only technical inspection reports but also what mileage was in between. All for free!
You would expect paid report to include information like that, hence only 3 stars.

Otherwise the report did check for car's damage, has it been stolen etc.

Date of experience: August 19, 2023
Romania
1 review
2 helpful votes
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Not what I expected
November 16, 2023

I received a report with all info considered relevant by carvertical not by me as customer: all specs of the car were written in polish language so I cannot understand a word. Beside, a short description of car in report refers to petrol engine performances and data while the car about I asked info is a diesel engine equipped. Thanks a lot for stole my money!

Date of experience: November 14, 2023

Overview

carVertical has a rating of 2.7 stars from 484 reviews, indicating that most customers are generally dissatisfied with their purchases. carVertical ranks 8th among Car Buying sites.

service
190
value
196
shipping
137
returns
118
quality
178
This company responds to reviews on average within 3 days