Overview
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
She was able to answer all my questions satisfactory.
Very satisfied with my purchase! And it did not break the bank.
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
Very professional and courteous. Keep up the wonderful job
We appreciate your support. If you have any questions don't hesitate to give us a call!
Just in beginning of a claim so will keep u up dated on how it turns out
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
I am very satisfied with the support provided by Car Shield.
Thank you for the review and when your vehicle does encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
Have not had to use it yet so, I guess that's a good thing.
We appreciate your support. If you have any questions don't hesitate to give us a call!
I appreciate the representative she was very nice and professional
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Needed to change credit card number that I
Was using, did so with no problem
Thank you for your time and review. If you have any questions give us a call!
Replaced a transmission without question. I was impressed by their reliability.
We’re happy to help. Let us know if you need anything else.
Called to get a price, they were pleasant but pushy
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Repaired my transmission and put me back on the road
We're happy to hear this. Let us know if you need anything else.
I always have good luck getting a hold of someone friendly.
Easy to contact and very efficient service technicians answering questions.
We appreciate your support. If you have any questions don't hesitate to give us a call!
I received excellent and outstanding customer service.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Friendly,prompt service.
Easy to get a customer representative.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Very well satisfied always takes care of my problems
We appreciate your support. If you have any questions don't hesitate to give us a call!
Responds immediately and efficiently Works very well with any auto shop I pick to fix my car
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
It has been great!||||||||||||||||||||||||||||||||||||
We appreciate your support. If you have any questions don't hesitate to give us a call!
Very happy with the service.could not ask for more.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Fast, easy, efficient and mission accomplished! All managed expertly by
Telephone.
We appreciate your support. If you have any questions don't hesitate to give us a call!
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- Saint Peters, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.