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Cars.com

cars.com
Florida
1 review
0 helpful votes
Follow ELAINE M.
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As a widow of only a few months, I was so concerned about returning my 2013 Altima and going forward with a new lease. This is the fourth car Arnold has sold or leased to us. He had a wonderful relationship with my late husband. Arnie handled me with such kindness and care when I arrived at the showroom. He remembered that I always sat in the back seat during a test drive while Jack drove and said I was going to love my new car! He made me feel safe and comfortable when I did the test drive! He made my day with Nissan a day filled with joy and pleasure as I continue going forward on my journey alone. I love my new 2015 Sentra!

Date of experience: March 28, 2016
New Jersey
1 review
3 helpful votes
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Scams and fake cars
October 2, 2016

My son is looking for his first car. We are looking for sporty cars under $10k and are finding scams. A 2011 BMW Z4 at a supposed dealer in manhatten turns out to be a fake military person in Utah. Send money via eBay and they will send the car to test drive? Really? Now I'm in touch with a dealer who supposedly has a bunch if really nice cars listed for $2500 A Mini Cooper S with low miles, a Nissan 350z all for nothing at this Honda dealer in NJ where I happened to have purchased as car. But only contact via gmail it says and none of these cars on their real website. A Honda dealer who only wants to use gmail? Again really... all scams and fakes

Date of experience: October 2, 2016
California
7 reviews
47 helpful votes
Follow just s.
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Who does this? This is a website to list vehicles for sale. Dealers and private sellers. I guess when you list an expensive truck, someone got upset about it because I wouldn't sell my truck to a reseller or dealer. My cars.com listing was closed/ account closed with zero communication from cars.com. I had to log into my account to find out my listing was closed. Im so glad I didn't pay for a listing with them because what a scam. This is a joke of a website if this is how they run things over there.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
Follow Jovan M.
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I was in the market for a van for my family and because of covid and everything going on i searched the web day in and day out until i came across cars.com where i found the vehicle that i wanted at a reasonable price.
Great site to car shop

Date of experience: April 9, 2021
Maryland
1 review
2 helpful votes
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Excellent service, I had the opportunity to visit the Waldorf, MD National Motors to purchase a car, my salesman Mr. Don Brown was very informative and delightful to work with, he provided me with many different selections and I was able to choose a car of my selection, my experience at National Motors/Waldorf and with Mr. Don Brown was very good. I would recommend National Motors to my friends and family and salesman Mr. Brown if they ever need a car.

Thank you National Motors and Mr. Don for your great service.

Carlos D. Of Waldorf, MD

Date of experience: March 31, 2016
Tennessee
1 review
0 helpful votes
Follow Daynesia C.
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I would recommend Rick hendrick Chevrolet and the Sales associate Al nesbit to anyone looking to purchase a vehicle in the future, made my car buying experience enjoyable and painless. Got the right vehicle at the right price. Thanke Al.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
Follow Amy W.
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Great Salesman!
July 6, 2021

Shout out to Colton Cresap at Rick Ridings Ford in Monticello, IL in the purchase of my 2013 Yukon XL. Colton is straight forward, easy to talk to, listens to your wants and needs, and gets the sale completed. They are a straight forward dealership without the games. Stop by and ask for Colton!

Date of experience: July 5, 2021
Illinois
1 review
1 helpful vote
Follow Al L.
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Ben Eddings, in Harrison Arkansas, drove 80 miles to show me a car which I ended up buying. Immediately after buying the car, a recall came out and they came over, picked up the car, accomplished the recall, performed an outstanding service bulletin, put a new wax-type finish on it to make it easier to clean AND furnished me a loaner for 2 days. It doesn't get any better than that.

Date of experience: March 29, 2017
New Jersey
1 review
1 helpful vote
Follow Dolores M.
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Recently my car was totaled in an accident. DIamond Automotive was highly recommended as a reliable, professional dealership. Obviously I needed to replace my car quickly. Within one week I was able to purchase a quality used car in great condition at a very a reasonable cost. The salesperson was courteous, professional and knowledgeable. He had the car detailed and even filled the gas tank. I couldn't have asked for better or more expedient service. I am totally committed to Diamond Auto. Dolores Manai

Date of experience: March 16, 2017
Texas
1 review
1 helpful vote
Follow Gloria G.
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My husband and I recently bought a new Camry from Philpotts in Nederland, Tx. Logan Wandell was our sales representative. He was very friendly, courteous, knowledgeable about everything. I would highly recommend him to anyone interested in a new car from Philpotts. THis is our third Camry from them and have always had a very pleasant experience there

Date of experience: February 1, 2017
Illinois
1 review
0 helpful votes
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Terrible listing site
November 13, 2020

Had to jump thru multiple hoops just to try to list my 1988 Humvee. Then they wanted my title to list it which I don't have. Took my money and now I have no account with them and no listing. Be careful trying to list with this company. I would use autotrader.com instead

Date of experience: November 13, 2020
Texas
1 review
1 helpful vote
Follow Emily M.
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As a senior person, I havent or doesnt trust many people,
Especially car Salesmen. Ive purchased my last four cars from Anthony McGee. And I found him to be the kindest and most honest person Ive dealt with. I trust him for advice outside of buying cars because I believe he is trustworthy.
I feel very blessed to know Anthony.
Emily Mathis
*******@sbcglobal.net

Date of experience: March 30, 2018
New York
1 review
0 helpful votes
Follow Elvira B.
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I went to exit 5 auto sales in Latham, N. Y. to buy a 2010 Toyota Peruis he had for sale in car Garus. Rudy was very patient with me when we looked the car over and went on a long road test. Rudy was most helpful in helping to get the loan that we needed at what we were able to safely pay for a 12 mos. Rudy also got us operator manuals that were missing for the car. We wanted to pay a large down payment on the car and did using cash. When we got home (35 miles away) Rudy had left a message on our phone to call him. When we called him he informed us that we paid him $100.00 to much and that he would send us a check with the over payment. Rudy has proven to us that he is a salesman of very high standards for honesty, integrity, and a customers excellent satisfaction. To me Rudy is a excellent representative for Exit Five Auto sales and i highly recommend every one who is looking for a great used vehicle to see Rudy at exit Five Auto Sales, in Latham N. Y. Elvira & Gary

Date of experience: October 5, 2016
California
1 review
0 helpful votes
Follow Jose G.
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My son and I stopped by last week to test drive an ILX and were very pleased with the car and the service we received from Jason Megna who is the Internet Sales Manager. I'm definitely glad I stopped by because we ended up buying not one car, but two cars. Enjoyed their one person pleasant sales approach as opposed to being lured in by one salesman and then interrogated by another once in inside the office. We will definitely continue doing business with Elk Grove Acura in the future, and we highly recommend their business to others wishing to own an Acura. Haven't had a more pleasant experience anywhere else!

Date of experience: December 31, 2017
New York
1 review
0 helpful votes
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My new vette
September 26, 2022

I finally got my new 2023 Vette. I have assisted so many that I want to share my happiness! Corvette Barbie has her new Vette and it is perfect! I understand the waiting, the anxiety, the excitement, and the final happiness! This car is everything I had knew it would be and I experienced everything at Dale Earnhardt Jr Chevrolet!

Date of experience: September 25, 2022
New Jersey
2 reviews
8 helpful votes
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Once Is Enough
October 4, 2017

Advertised my car for sale on Cars.com for about 6 weeks. Never received one legit call. LOTS OF SCAMS CALLS not one call looking to buy a car. I finally sold my car by using a For Sale sign. Don't wast your time.

Date of experience: October 4, 2017
Washington
1 review
1 helpful vote
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EXCELLENT!
June 8, 2016

My Experience with Stewart Subaru in Yakima, WA staff was one of the best car buying experience I have had. From my introduction with the sales staff, with working with the Sales Manager, Talking with the GM, finalizing with Finance, & lastly getting everything needed serviced & scheduled. All were patient, knowledgeable, & efficient. Not to mention they all took the time to ensure my son was entertained during the lengthy process. I cant possibly say enough good things about my 2016 Subaru Legacy & the Stewart Subaru employees themselves. I highly recommend anyone to Stewart Subaru. You will not be disappointed.

Date of experience: June 8, 2016
New Hampshire
1 review
1 helpful vote
Follow Ed V.
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I traded in my 2015 A3 for a 2017 A3 Premium Plus. Rob Carozzi, the General Manager found the exact car that I wanted. The price was competitive. He invested a substantail amount of time locating the vehicle with the exact specifications. Thank you.

Date of experience: October 13, 2016
New York
2 reviews
4 helpful votes
Follow sandra w.
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They cars are very reasonable, and they offer financing, even if you have bankruptcy, or bad credit. You can also check out Kingsautos.com $2500, down can get you a finance for a 2006 and under, with the bankruptcy, bad credit, and even if you have had repos. "good luck"

Date of experience: June 3, 2010
Texas
1 review
2 helpful votes
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Bait and Switch?
July 10, 2021

Grapevine Ford. Made an appointment with Alphonso for 2pm Saturday to see a specific car. We arrived early by 20 minutes to find out the car I asked them to hold was JUST sold. Ok. Fine. But could Alphonso have called me and told me BEFORE I made the trip to Grapevine from East Dallas?
He had another car for me to look at… more miles more expensive and NOT the color I was looking for. Bait and switch? IDK. But we left after complaining to the sales manager, Blaine.
Nice enough… but still. Ask me first if I want to look at a different car BEFORE I make the drive!
Poor customer service for a hot July day!

Date of experience: July 10, 2021

Overview

Cars.com has a rating of 3 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cars.com most frequently mention next day and phone number. Cars.com ranks 571st among Car Buying sites.

service
38
value
35
shipping
16
returns
16
quality
36