Carjet

Turned up to secure a car at Stansted airport booked via Car Jet, we were unable to secure the car from Green Motion as we were not prepared to accept the repayment of a £1,500 deposit after 5 weeks, we declined the car and requested refund. We were directed back to Car Jet who have refused to accept any responsibility…the issue is ongoing – do not use either business.

Reserved a car with CarJet and they rented the car for me at Hit Rent a Car in Antalya.
When I arrived in Antalya, everything went wrong, Hit Rent a Car was not available and showed up much later at their agency, the agreements were changed and wanted more money and I would get another car.
Then I called CatJet and they were also not available, so I had them take me back to the airport and from there I took a taxi to the hotel.
Because I have an agreement with CarJet, I held them liable for the costs incurred and wanted my deposit back.
Unfortunately, when it comes to money, CarJet doesn't care and they bury their heads in the sand when problems arise.
As the saying goes, Cheap is Expensive!
Dear people, Do not rent from CarJet.

Be careful working with carjet and its fake partners in Istanbul/Turkey. I left reciew aboit carjet transactions and its rude and $ thirsty, nasty Istanbul partners. Anyway, that did not return my refund 300 euros amd disappeared. When you want to rent a car in Istanbul airport please and please work on registered and official IST airport car rental companoes. Don't belive outsider fake comonaies. Pay little more and be safe. Good luck.😉

The advert and details indicate free cancellation or modification. This is on multiple occasions on the process including the payment page. Once you pay you find you van do neither. Their excuse is at this special price it is unavailable yet returning to the booking form the free offer of cancellation still exists with the same car, price and dates. Poor practice and basically dishonest I will be seeing if an industry ombudsman exists. Do not trust this company.

I wow orderer car at 9.00 in Athenes airport, time is 10-11 -12 no body answering i wos waiting at meeting point according to instructions, 12.30 coming women, and she told need waiting 30-40min i wos very angry. And go to the buss, because i wos with 1year baby. And drive awey. After i ask back my money and they told we cannot give you back so i need to know all rulles. But where is my fault at that moment? Don't trust this company guys! Be careful.

Tree weeks contract in Antalya Airport. They didn't deliver car the car at all. First lies about delivery times. We waited over 3 hours for the car, never got any.
I asked them to sent cancelling message but the didn't do it. Money was taken in advance. Note, there is no true Client Service phone/email you can contract to in such a case!

I booked van from carjet 22.04, they took my money, and after few hours they send message there are no vans available. I say refund my money, they say I must wait for one month because they have "automatic" system and "I need to wait for the system process to conclude. It is imperative, and there is no room for discussion on this matter." So, no van for me, and cannot refund my money for a month. I reported them to my bank and they cancel transaction. Avoid like a plague, carjet never again.

I had to cancel a car rental because of medical emergency. I have cancer. After providing evidence from doctor they gave me all sorts of excuses and kept my €600. It caused financial hardship. Read their reviews. They bait with low prices and either Rob you or completely botch your rental car. You have been warned. Pay extra and deal with rental company direct. These idiots should be shut down for their predatory financial practices. How are they still in business?

If i could give them lots of 0000 i would, bunch of thief's...i hired a car through them from company in pula airport Croatia called Vintax,another scammer...please avoid them too...
I returned the car same condition and they still kept my €1000 deposit, is been 40 days and ive sent them many emails and they said they will but no payment yet. Now will have to go through my credit card process to get the money back hopefully...

Awful experience- hired car in Faro Airport and was charged €100 for a late pick up despite having modified my booking. Car has numerous scratches which I took photos of. On returning the car, they claimed there was a new scratch! I definitely did not add this tiny scratch but had no choice but to pay €420 on the spot or miss my flight. I had full premium insurance and still had to pay. They said I could claim it back but it will take months. AVOID AT ALL COSTS!

Absolutely shocking...I tried to make a reservation but the website kept on giving me an error. 1 day after the attempted reservation I was charged. When I spoke to customer service (via email) they had informed me that they understood the circumstances, said it was a technical error and were willing issue me a refund (I am grateful for this). HOWEVER, 7 months later and after countless emails...still no refund! I have been told they are waiting to hear from the car outlet to confirm I didn't pick up my vehicle?

No any respond from them. I had asked about refund since HERTZ had not given me car for stupid reason. So as i understood from the huge number of negative reviews i do not have chance to get the refund)

This low price is to get you to the office. Then horsing round starts. Extra Ins, Wont accept cards without your full name, €2500 deposits. Luckily, we walked, because reading the reviews the real trouble starts when you try to return the car. The whole of the car hire industry has had a very difficult time, but nothing excuses the smoke and mirrors, the total deceit.

Just Run Away! Absolutely disgraceful, rented a car and paid for 1 week in Malta, arrived there and the man at the office told us they had no more cars left, only a BMW for 6 times the original price paid, NO CAR! He also said that happens often with Carjet. They have not refunded us yet either!, I'll see them in court. Just avoid.