CareCredit

Zero stars. As much as I am thankful for the credit to get my gum suture done. It was an unnecessary treatment and CareCredit doesn't care about getting our refund back. Not to mention, called numerous times to change/update my due date because they charged me over $30 interest when I did in fact, call and change the date about FIVE times! The new date did not reflect on my new statements. They have charged me $304.44 in the past year for interest charges! And poor customer service! The last agent I talked to was yelling AT ME! I held it together and apologized was the stronger person by far. But that is NO WAY right treating the customer like that! He was saying that I NEVER CALLED when I did just a couple weeks before that and nothing was notated when I called the first time!

These people are scammers and they made me pay 3000 dollars in interest, saying that the deal I had for zero interest was done after a year, they charged me 1500 last month and 1500 yesterday, and when I told them that they couldn't do that, they said that it's the policy without any respect for the customer. I have never been late for a payment and I have never caused problems or anything. They asked me to close the balance within 20 days or they will charge me 1000 dollars every month. If I could give them zero stars I would

We have this card for years now and today, our balance is $0. Last time, we have used Care Credit for a pet charity. Through our credit monitoring service, we have just learned that they decreased our credit limit, at a time when potentially people can use this card. Both me and my husband share this card, and we both have a steady high credit score. In other words, no reason to modify this limit other than trying to preempt people to use a HEALTH credit card during a pandemic.

You guys absolutely suck! I have been a customer for years now and have a 0 balance, had a good credit score and never had a 30 late payment but you randomly just close my account by an automated system review? You say it was beacuse I had a high balance on another credit card not even related to you. Well ya, its a pandemic and I was laid off for 6 months due to covid so I had to use it al ot. Dont even let me know about the closure. My score fell 77 pts thanks to this "random" closure. I was in the process of buying a house but you single handedly ruined that for me. And I had already begun moving out of my apt. You ruined my LIFE! I'd stay awa from these $#*!s and they will pull the rug out without warning.

We decided to use the 6 months no interest promotion through them and after a few months I noticed that we were being charged interest. After calling them out and even speaking with our provider they refuse to refund the interest and they say that the 6 months no interest promotion was never on my account. If I hadnt had that "promise" I would've used a different method of a loan that doesn't charge huge amounts of interest. Treat your customers better you pieces of trash.

They closed my account after taking my payment out of the wrong bank account twice. I told them to close the account after they did it the 1st time but they did it again. I made the payment immediately both times with my other account on file but they closed my account anyway. Very unfair since it was their mistake

I paid 632.00 on a promotional period vet bill to bring that balance to zero. I specifically told the customer service rep. To apply this to my promotional balance. The next month all the charges were rolled over into the regular charges. Somehow, I had 632.00 in charges when I had not purchased anything. I have paperless billing and they say that I can"t access bills older thsn 3 months. It is their view that I can't prove they took my money.

$18.00 a month finance charge on a $800.00 card bill seems high to me. Especialy since they charged me $126.00 finance charge for who knows what a few months in. Do not use this card if you can help it. They suck.

Contrary to what Carecredit has on their website, they are not offering any assistance with Covid beyond deferring a payment for a month. No interest assistance or offer with promotions, nothing. Their call centers are not even out of the US in the middle of the day, it is often problematic to communicate an issue with their staff.

Carecaredit wants to get you on the hook for any amount of cash and charge you crazy interest for years.

Avoid at all costs.

Credit card online payment requires valid social security number, no problem right? Except when THEY input the wrong number, so call them and they say they'll send out the form or information to get it corrected, a few months go by and nothing, so call them back and suddenly they don't have such a form and they can't send you any info, they will however give you a fax number to send a copy of your social security card and driver license, don't have a fax? They will advise you to pay someone to fax your info to them to fix THEIR mistake. Horrible Customer service, can't pay online can't get email reminders, all due to their error

So my vet only takes care credit MasterCard don't know why but care credit will not help so this card is useless to me. They will not help at all. Call them and text them. And they keep telling me I completely understand when they don't. So what do I do with a card that I can't use because they will not help so if you're looking for help, they will not help you at all supposedly is computer generated, which is bull

If you don't pay off this card within the promotional time you will pay interest on the entire original purchase amount. So if you even owe $5 on your balance at the end of the promotional period you will pay hundreds of dollars in interest. If you can't pay this card of within the allotted amount of time do not get this card. Matter of fact don't get this horrible card. It takes advantage of people who need emergency medical treatment

I am trying to add my Son as a Authorized User. Im legally blind. I cannot get a code sent to cell phone or land line so I got a letter with a 1 time passcode. I called with 1 time passcode after being told with that code I can add my Son and update my information. I called and they still said I had to get a text or call to update any information on my Account. I go through this all day every day. I think companies should be more available for persons with my conditions, if I cant use the card cause I'm blind that's pretty pathetic.

I used care credit and paid them off, and in return they closed my account! Why? Who knows, you call and never get to speak to anyone I waited over 1/2 hour. So I went to website tried to log in got red warning to call. Now I have Dr appt to cancel Thanks Care Credit! You dont know how to do business, who closes a account because they paid you in full? You just lost out, very disappointed with the way you do business! Unable to speak to anyone, just the run around. Will not ever recommend your service!