CardPool

Terrible!
Just want to share my experience so others don't expect much from this site.
I buy gift cards for upcoming purchases from several sites that are usually great!
I buy a small one for about $10 or $20 first just to try them out, and, after 5 days, I still have not received my VIRTUAL E-CARD from this site that they claim is typically delivered within 24 hours. I even emailed them several days later, and got a reply that said my "order has been put on verification call and we shall have one of our verification specialist to call you shortly." That was 3 days ago. Still nothing.
Will never buy from them again.
Every other place has been GREAT! My favorite is raise, also just tried cookie and cash. Both sent my gift cards immediately.

Sold 2 Apple Store gift cards to Cardpool a week ago for e amazon gift card. They sent me a confirmation said the trade will be processed within 1 business day but it's been a week and I still got nothing... wrote them several emails they only replied 1 of them say they are having a huge amounts of orders and will expect some delay... if you can not finish the transaction within the given time could at least send me an email tell me the updated estimation... so disappointed and I don't think I will ever do business with them again.

If you're looking to buy a gift card at a discount, go with a reputable company - This IS NOT one of them. Don't believe me? Try calling the customer service number before you place your order. Nobody will answer. The phone will ring and ring and ring. When it finally answers, it's ALWAYS a message that says they're experiencing high call volume and makes you leave them a message, stating you'll receive a call back, But you never will. You also won't get any help getting your situation corrected through the "customer support" email. They don't do anything to help you.

I did not receive payment for my giftcards, so I attempted to contact customer service. I sent multiple emails and called customer service at least 20 times (on different days, different times of day) with no response. I finally filed a complaint with the better business bureau. Cardpool issued PART of my payment shortly thereafter (only for 1 out of 2 giftcards sold). They finally answered my emails nearly TWO months after I contacted them basically just saying "we paid you." I'm not saying it's a scam, but they seem pretty incompetent of both keeping up with payment (isn't that one of the most basic functions they should be doing?) and of having any sort of customer service available.

I don't even want to give a star to Cardpool.com. Their service is sucks. Before I buy a bulk big gift card amount, I tried a small amount and make sure it's not scam first. First, the website doesn't show any customer service phone number which is weird to me. Then I send them an email to check my order status, no response at all. It has been a week and I am still waiting for my gift card. Hopefully, I didn't lose my money.

After this experience, I will never do business with Cardpool anymore. Raise.com is a good choice for me to go...

If you want to lose your money, go ahead and order. It takes forever to get an electronic card delivered. They don't state that on their website until you place an order.

I've ordered gift cards from other sites that delivered almost instantly that has a professional and courteous service.

Most of the time their site is down. I don't understand how they can have an online business with a slow response time. My advice for anyone looking for discount gift card is to steer clear from this company. It's not worth the hassle.

I mainly wanted to sell them a Best Buy gift card I had lying around, and went through the process on their website. They describe it as pretty easy, and that they will give you an amazon gift card in under 1 business day for whatever they appraise your gift card for. I sent in my info and waited almost a week before they came back to me with a vague response of "our risk assessment team has decided not to accept the card..." and that they were unable to provide any more details. I'd avoid this website.

I buy and sell at cardpool and have never had problems. When I purchase e-cards they usually arrive in my email the next day. Physical cards take 3 or 4 days. I Haven't had a bad card yet.

When I sell e-cards, the payment is usually mailed within 48 (business) hours, and in my hand 2-3 postal days later (including Sat, excluding Sun). I haven't sold a physical gc so I don't know the timeframe for that.

They tell you on the site what they're willing to pay; you can almost always get more if you're willing to trade it for another card--you get less for cash/check payment.

I've had a very positive experience dealing with Cardpool.com on several occasions either buying or selling gift cards. Their selling process is very easy and simple: no credit card on file required, no additional statements from me. They even provide a postage paid label to send the gift card(s) you're selling. I enjoy doing business with them every time. Unfortunately they lack some of the brands of stores on their list, but so far I was able to find all the ones I needed. Thanks.

If I could rate 0... I would. A friend told me about cardpool so I was excited to buy my first two giftcards to buy items remaining on my baby registries. After 3 days of not receiving my email giftcard orders, I emailed the support team. I received a response that their risk team had decided not to honor the sale and that I'd get a refund. No reason or anything. I was appalled. So now I can't buy giftcards fRon them? It makes no sense. Gave them all my contact details and valid payment. Unbelievable. Worst service ever!